Learning Management System (LMS) Administrator

Job Description Summary

Internal Title: T&C I Learning Management System Administrator
#LI-Hybrid

Location: Hyderabad, India

Relocation Support: Yes

Take the lead in shaping how learning is delivered across a global organization. As an LMS Administrator at Novartis, you will play a critical role in ensuring seamless, compliant, and high-quality training experiences that empower teams and support business impact. From enabling audit readiness to optimizing learning delivery, you’ll be at the heart of driving operational excellence in training and change management.

 

Job Description

Key Responsibilities

• Administer and maintain the Learning Management System, ensuring accurate user setup, access, and course assignments
• Manage training curricula by partnering with stakeholders to align role-based learning requirements
• Generate and validate training reports, certificates, and compliance records for audits and inspections
• Provide technical support to users, resolving system issues and delivering effective guidance and training
• Implement and maintain secure, role-based access controls to ensure data protection and regulatory compliance
• Collaborate with IT teams, vendors, and content creators to enhance system functionality and integration.
• Conduct testing of system updates and new features to ensure readiness before deployment
• Monitor system performance, data accuracy, and security in line with organizational standards
• Support data management processes, ensuring timely and accurate data flow across systems
• Contribute to process improvements by developing and updating LMS-related policies, procedures, and training materials

Essential Requirements

• Bachelor’s degree in information technology, Education, Business Administration, or a related field
• Minimum three years of experience administering a Learning Management System in a regulated industry
• Strong knowledge of Learning Management System platforms with the ability to quickly learn new systems
• Proven experience supporting audits and managing compliance documentation
• Excellent attention to detail with a focus on data accuracy and system integrity
• Strong problem-solving skills with the ability to troubleshoot technical and user issues

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message

 

Skills Desired

Audit Management, Documentation Compliance, Learning Management Systems (LMS)