Senior Analyst, GTM & Operations (6153)

itD is seeking a Senior Analyst, GTM & Operations to support the execution and operational management of advertising partner programs. This role is pivotal in ensuring the successful delivery of go-to-market (GTM) initiatives by coordinating cross-functional efforts, managing operational workflows, and supporting issue resolution across the partner ecosystem.

The ideal candidate will bring strong experience in sales or partner operations and a track record of supporting complex program execution, managing stakeholder communications, and contributing to data-driven operational improvements.

Location: Remote – Austin preferred (aligned to PST/EST time zones)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Support end-to-end execution of advertising partner investment and incentive programs, ensuring alignment with GTM timelines and deliverables

• Coordinate with cross-functional teams (Engineering, Legal, Marketing, Sales, Partnerships) to support program execution and readiness

• Track project deliverables, identify risks, and escalate issues as needed to ensure timely resolution and successful outcomes

• Manage inbound ticketing partner incentive requests and escalations from internal and external stakeholders, ensuring clear communication and timely follow-up

• Collaborate with technical teams to support system enhancements, including participation in User Acceptance Testing (UAT) and validation of new features

• Develop and maintain program documentation, reporting, and collateral to support internal alignment and external partner communications

• Analyze operational data to identify trends, surface insights, and contribute recommendations to improve program performance and efficiency

• Support process improvement initiatives by identifying inefficiencies and contributing to automation and system enhancement efforts

Internal Responsibilities

• Attend regular internal practice community meetings

• Collaborate with your itD practice team on industry thought leadership

• Complete client case studies and learning material (blogs, media material)

• Build out material to contribute to the Digital Transformation practice

• Attend internal itD networking events (in person and virtual)

• Work with leadership on career development opportunities

Required Qualifications and Skills

• 5+ years of experience in Project Management, Sales Operations, or Partner Operations within a technology environment

• Experience supporting cross-functional programs and coordinating multiple workstreams across business and technical teams

• Strong project coordination skills, including tracking deliverables, managing risks, and supporting issue resolution

• Hands-on experience with CRM systems (Salesforce preferred), including deal tracking, lead/opportunity management, and partner workflows

• Skills & Tags

  goaidataproductmarketingsales