Manager, Enrollment Efforts & Program Support

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Therapeutic Development provides centralized oversight for all projects within an SCRI Research Program, ensuring alignment with disease-specific and organizational research goals. The Manager, Enrollment Efforts & Program Support leads the infrastructure, processes, and team that enable efficient and consistent enrollment support efforts across all Therapeutic Development programs. This role oversees the Clinical Program Associate (CPA) team, standardizes operational and enrollment‑support practices, and ensures timely, high‑quality execution of interventions and program support activities.

People Leadership & Team Development

• Lead, manage, and develop the Clinical Program Associate (CPA) team, providing regular coaching, performance management, mentoring, and career development planning.

• Oversee team staffing, workload balancing, onboarding, and ongoing training to ensure strong coverage across all Therapeutic Development (TD) programs.

• Set clear expectations for performance, timelines, communication standards, and documentation quality for all CPA‑led activities.

• Foster a culture of continuous improvement, operational excellence, and collaboration across the CPA team.

Operational Enablement & Infrastructure Management

• Implement, maintain, and enforce consistent use of TD‑approved operational tools, including dashboards, MS Lists, CPA workflows, checklists, templates, and program support trackers.

• Standardize operational processes across disease areas to ensure uniformity in how enrollment support tasks are executed and documented.

• Partner with TD leadership to refine and optimize operational enablement tools to improve efficiency, visibility, and site engagement.

• Maintain and evolve a best‑practices repository for enrollment support and program operations, ensuring accessible, up‑to‑date resources for the CPA and CPS teams.

Enrollment Acceleration & Intervention Execution

• Standardize and operationalize enrollment intervention frameworks (e.g., BOOST, BOOST‑A) across all programs to ensure consistent methodology and fidelity.

• Partner with Program leadership to proactively identify lagging studies or sites using real‑time metrics and dashboards; activate targeted enrollment interventions and ensure timely follow‑through by the CPA team.

• Serve as the operational lead for enrollment acceleration within Therapeutic Development, aligning site‑facing efforts with broader TD strategies and cross‑functional priorities.

Metrics Monitoring, Reporting, & Risk Escalation

• Provide real‑time, actionable reporting to the Director, Therapeutic Development, and TD leadership that clearly summarizes intervention framework performance.

• Ensure timely and accurate documentation of all enrollment‑related activities, interventions, and outcomes across the portfolio.

Cross-functional Partnership & Strategic Alignment

• Partner with Therapeutic Development leadership to align on early and late-phase enrollment strategies across all solid and hematology programs.

• Partner with TD leadership to integrate disease-specific tactics and specialty program needs into broader enrollment acceleration frameworks.

• Participate in cross-program discussions to ensure early identification of operational workflow risks and enrollment barriers.

• Serve as a connector across disease areas to ensure consistency in program support practices while still accommodating disease-specific needs.

Program Support Quality & Accountability

• Ensure CPA teams provide consistent, timely, and high‑quality operational support across all TD programs, meeting expectations for:

  • Coverage and responsiveness

  • Standard content creation timelines

  • Quality of documentation and communication

  • Accuracy of dashboards, trackers, and enrollment‑support materials

• Hold team accountable for complete and accurate execution of enrollment support activities, including interventions, tracking, documentation, and reporting.

Continuous Improvement & Ad-hoc Assignments

• Identify opportunities to streamline and modernize operational workflows, tools, and team practices; lead the development and implementation of process improvements.

• Support special projects, pilots, and TD‑driven initiatives aimed at improving enrollment performance, operational efficiency, site experience, or cross‑program alignment.

• Contribute to retrospectives, lessons‑learned initiatives, and portfolio‑level reviews to strengthen future delivery.

Mandatory: The following are mandatory expectations of all SCRI employees.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

• During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

Minimum Qualifications:

Knowledge: A body of information needed to perform tasks; May be obtained through education, training or experience.

• Bachelor's Degree required; Master's Degree preferred

• 5+ years of relevant experience

• 2+ years of people leadership experience

• Strong understanding of people leadership principles, including coaching, performance management, feedback delivery, and professional development

• Familiarity with clinical research operations, including startup and enrollment delivery workflows

• Understanding of enrollment challenges, drivers, and barriers across disease areas and study types

• Proficient in workflow design, process standardization, and operational tool implementation

• Ability to lead a team through change, set clear expectations, and build a high-performing, accountable culture.

• Skilled in conflict resolution, workload prioritization, delegation, and fostering collaborative team environments.

• Inspire, motivate, and guide CPAs toward measurable improvement

• Able to translate study-specific, phase-specific, and disease-specific needs into tactical enrollment plans

• Able to guide teams in identifying gaps, proposing interventions, and improving process consistency

• Highly resourceful

This role is hybrid in Nashville, TN.

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S. Please click here to learn more about our research offerings.

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.