Marketing Operations Manager

What you will do

Reporting to our Manager of Marketing Operations, you will join our team as a Marketing Operations Manager. In this role, you will be the managing, administering, and optimizing our entire MarTech stack. You will support your team and stakeholders by enabling smarter decisions through technology and data. Your work will involve managing daily marketing operations tasks, creating insightful reports, and collaborating across the business to boost marketing productivity and efficiency.

Where you will have impact

• Manage and optimize our marketing automation platforms to fit strategic needs and ensure operational excellence, data integrity, and seamless integration.
• Be part of the team that recommends, implements and integrates new MarTech tools to expand our capabilities and ensure a seamless connection with our existing systems.
• Continuously test and analyze marketing automation processes, lead management workflows, and campaigns to improve conversion rates and overall performance.
• Collaborate with cross-functional stakeholders including Marketing, Sales Operations, and Engineering to understand business requirements and align our technology stack to support their goals.
• Solve key marketing challenges by improving attribution models, lead assignment processes, data accuracy, and funnel analysis.
• Develop and maintain clear documentation for all marketing processes, providing guidance and a reference for the entire team.
• Collaborate on AI-driven Marketing Operations initiatives, shaping how AI-powered tools such as Clay, data enrichment, and automation are used within Marketing to improve scalability, accuracy, and performance.

About our team

The Marketing Operations team is the strategic backbone, part of the Business Operations Vertical and is the operational engine of the entire marketing department. We are the architects of the systems, processes, and data that power global growth. We partner closely with our CMO and marketing directors to turn big-picture strategy into reality, while working hand-in-hand with teams like Data Analytics and Commercial Systems. We are a team of builders and problem-solvers, focused on creating a scalable foundation for the future.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• Extensive experience in a marketing operations role.