Accounts Payable Specialist

PagerDuty is seeking an Accounts Payable Specialist to join our global Accounting and Finance team! As AP Specialist, you will be a key member of the global Accounts Payable team, reporting to an AP Manager and partnering closely with Procurement, Accounting, and Finance. You will drive efficiency and precision by optimising our current process and ensuring standard methodologies as we implement next-generation systems and tools. This is an exciting opportunity to thrive in a fast-paced environment, supporting the accounting department in scaling our global function while contributing to a team that is passionate about continuous innovation. The ideal candidate is detail-oriented, dedicated to providing exceptional stakeholder support, and possesses a natural curiosity for process optimisation.

Key Responsibilities:

• End-to-End Invoice Management: Independently and accurately process supplier invoices, ensuring precision in Coupa and alignment with our P2P workflows.
• Expense & Compliance Oversight: Review and process monthly employee expense reports, ensuring adherence to company policies and timely reimbursement.
• Payment Excellence: Meticulously prepare and review payment batches to ensure vendors are paid accurately and within established timelines.
• Stakeholder Liaison & Support: Act as the primary point of contact for internal teams and suppliers, resolving inquiries expeditiously while helping users navigate P2P processes and tools.
• Account Integrity & Reporting: Reconcile supplier statements and analyze accounts to maintain complete, audit-ready reports and accurate financial records.
• Process Optimization & Audit Support: Assist with internal and external audits and proactively identify trends or bottlenecks to improve the efficiency of our global AP functions.

Basic Qualifications:

• Bachelor's degree in Business Administration, Economics, Finance or similar program, or equivalent experience
• 3+ years’ experience successfully owning the end-to-end completion of full cycle accounts payable and expense reports
• 2+ years’ experience with accounts payable systems, ideally Coupa and NetSuite
• Proficiency with modern productivity and collaboration tools (Google Workspace and/or MS Office)

Preferred Qualification:

• Experience in the tech or comparable industry with the ability to operate in a fast-paced environment
• Proven ability to analyse AP metrics and translate data into actionable improvements.
• Ability to engage effectively with stakeholders at all levels, tailoring your communication style to match business needs.