Confluence Administrator

Confirmed live in the last 24 hours

Better

Gurugram, Haryana

On-site

Posted February 25, 2026

Job Description

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

- We’ve funded over $110 billion in loans (more than any other fintech in the US!)

- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

- Better’s propriety AI platform makes us an award-winning lender:

- Fintech Breakthrough Award 2025: Best Lending Innovation

- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

- Yahoo! Finance (2025): Best Online Mortgage Lender

- Money Magazine (2025): Best for fast closing

- Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

The Confluence Administrator is responsible for the end-to-end management, organization, maintenance, and optimization of NEONet, NEO Home Loans’ centralized knowledge and training ecosystem. This role ensures all learning materials, operational resources, policies, job aids, and multimedia assets are accurate, accessible, searchable, and aligned with NEO’s standards for quality and learner experience. The administrator is the operational backbone of the NEONet platform, partnering closely with Operations, Production, and other NEO Support Teams to maintain a cohesive, robust, and continuously improving knowledge environment.

This role requires exceptional attention to detail, strong technical capability with Confluence administration, an understanding of mortgage operations, superior content governance discipline, and the ability to manage multiple high-visibility projects simultaneously.

Confluence Platform Administration & Governance

· Manage full administration of NEONet/Confluence including user management, page permissions, space organization, macros, templates, labels, and navigation.

· Deactivate, and maintain users in Confluence, and assign appropriate permissions.

· Develop and maintain page templates, navigation structures, house styles, and visual standards to ensure a consistent learner experience across all NEONet spaces.

· Maintain a clean, organized page architecture by archiving deprecated content, eliminating duplicate resources, and restructuring spaces based on evolving business needs.

· Periodically review the Better Confluence pages to identify content that can be repurposed.

Content Management & Publication<

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