HR Service Delivery Representative

Job Characteristics: Address and resolve inquiries related to HR services and policies. Tier 2 including employee relations investigations. Processing HR transactions. Collaborating with Sr HR Shared SVC to address complex HR issues.
 
Education/Work Experience: Degree, 3-5 years experience.
 
Independence Level/Reports to: General supervision. Errors may cause delay, expense, and disruption. Normally reports to HR Service Delivery Manager.