National Accounts Parts Sales Specialist

Inside the Role

The Field Sales Specialist III (iNAM) provides customers and fleets with aftermarket parts management support in the areas of parts sales, customer service, parts product support and fleet business performance.

- To provide fleets and customers with aftermarket parts management support in the areas of parts sales, product selection, RFP/Bid support analysis, preparation, and delivery.

- Grow parts sales from DTNA with assigned fleets.

- This iNAM position will work closely with new truck sales colleagues in establishing sales and growth opportunities supporting end-to-end product and customer support contributing to best in class TCO and value to our fleet customers. Work closely with supporting dealers selling to fleet customers to identify opportunities for mutual support and parts sales opportunities.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $95,000 - $121,000 USD 

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

This posting is considering only current Aftermarket applicants. For a limited time, some positions at DTNA will only be open to current department employees due to restructuring efforts across the organization. For specific questions, please contact your HR Business Partner.

-Work closely with parts DPM’s to identify and improve operational performance of parts department at the dealer level to improve fleet support.

Initiate innovative methods of data analysis along with fleet consultations to identify opportunities to grow partnerships as well as support in parts sales.

• Conduct “business unit reviews” of fleet performance and consult on Continuous Improvement opportunities to drive additional value to fleets and DTNA.

• Establish harmonious relationships with fleets key operational support and purchasing departments/personal.

-Provide headquarters staff with ongoing fleet intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities

• Provide internal management advice to grow and realize both fleet marketing and financial goals in parts.

• Assist fleet personnel in the development of an annual business plan for parts.

-Work closely with Regional Network Operations Manager to integrate dealer parts business plans into comprehensive business plans for the entire dealer/distributorship

• Provide Service Addressable Market (SAM) Parts sales analysis to assist corporate and supporting sales dealer/distributors in the development and execution of effective aftermarket parts marketing plans.

-Provide technical fleet parts assistance to identify parts for optimal performance, value and fleet TCO

• Monitor sales performance and develop strategies to capture, maintain and grow relationships and parts sales.

-Regularly call on end customers independently as well as with dealer sales/service personnel

• To provide fleets and customers with aftermarket parts management support in the areas of parts sales, product selection, RFP/Bid support analysis, preparation, and delivery

• Grow parts sales from DTNA with assigned fleets.  Regularly call on end customers independently as well as with dealer sales/service personnel

• Initiate innovative methods of data analysis along with fleet consultations to identify opportunities to grow partnerships as well as support in parts sales.

• Provide headquarters staff with ongoing fleet intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities

Knowledge You Should Bring

• BS/BA and prefer 5-7 years relevant experience or 8 years of relevant experience in lieu of degree
• -Strong oral and written communication skills and presentation skills
• Ability to work at all levels of the organization and with cross-functional area
• Able to work, and prioritize tasks independently
• Working knowledge of DTNA's Paragon parts system
• Strong sales track record and product sales background
• Parts product knowledge as it pertains to and supporting commercial vehicles
• Experience with Aftermarket systems (parts Pro, Skuggle, RimPro, Tableau, Paragon, etc)
• Experience in working with MS word, Excel, One Note, etc…
• Willing and able to Travel 25% time
• Ability to adjust working hours as needed to support customer engagement and business needs across different geographies and time zones.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.