Analyst, Loss Mitigation

Department:

Servicing - GSE

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans.  Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff.  The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-. 

The Impact You Will Have

This entry-level role offers a strong foundation within GSE Asset Management. This role will help monitor and resolve underperforming loans, protecting portfolio performance and minimizing risk.

You will analyze financial and operational performance, identify emerging issues, and support resolution strategies. The role requires critical thinking, adaptability, and collaboration across internal teams, borrowers, and external partners. Your work contributes not only to financial outcomes but also to maintaining quality and affordability standards in multifamily housing.

Primary Responsibilities

Financial Analysis

• Lead quarterly and annual collection and financial analysis for assigned portfolio loans, delivering clear insights into asset performance, credit trends, and emerging risks.

• Conduct comprehensive financial reviews of loans under Loss Mitigation scrutiny, including data collection, statement analysis, performance evaluation, and actionable recommendations to mitigate risk.

• Support Watch List reporting through analysis of occupancy trends, concessions, and key performance metrics.

• Proactively monitor portfolio performance for early indicators of distress, escalating material risks and recommending strategic responses to senior team members.

Inspections

• Coordinate and support the preparation and execution of property inspections, ensuring all materials are complete and organized.

• Maintain accurate inspection files and ensure timely documentation for internal and Agency reporting.

• Participate in on-site inspections of multifamily properties nationwide, assessing physical condition, operations, and compliance.

• Analyze inspection results to identify deficiencies, deferred maintenance, and performance concerns, and provide recommendations to senior management.

Valuations

• Support property valuations through review of third-party reports, origination materials, and current market data to develop well-supported conclusions.

• Conduct market research and economic analysis to inform underwriting assumptions and financial models.

• Identify and evaluate relevant comparable properties through detailed market analysis.

• Prepare clear and concise credit memoranda, watchlist reports, and asset updates for internal and Agency stakeholders.

Portfolio Management  

• Assist in identifying delinquent payments and support borrower outreach to drive timely resolution.

• Maintain and enhance Asset Management records, including contact databases, inspection files, and reporting documentation.

• Support portfolio-level risk monitoring by tracking performance trends and ensuring data integrity.

• Assist in preparing recurring and ad hoc reports to provide visibility into asset performance and emerging risks.

• Analyze portfolio data to improve reporting and highlight meaningful trends and insights.

• Develop and maintain reports and dashboards in Rockport to track property and loan performance.

General Requirements

• Act as a liaison among borrowers, lenders, legal counsel, special servicers, and senior credit officers to support resolution strategies and minimize loss exposure and reputational risk.

• Perform other duties as assigned.

• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. 

Education and Experience

• Bachelor's degree in economics, business, finance, or a related field or equivalent experience strongly preferred

• Previous experience in the real estate industry is preferred

• MBA Inspection training a plus

• GSE experience a plus, ideally Multifamily

Knowledge, Skills and Abilities

• Computer skills including MS Outlook, MS Excel, and experience with database software. Power BI and servicing software experience is a plus.

• Demonstrated analytical and quantitative skills with the ability to evaluate data quickly and present information in a coherent manner.

• Strong written and verbal communication skills.

• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.

• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

• Ability to travel and operate a motor vehicle.

This position has an estimated base salary of $60,000 - $70,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

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What We Offer  

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners

• Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce Designation™, some of which include:
    - Up to 83% subsidized medical payroll deductions
    - Competitive dental and vision benefits
    - 401(k) + match
    - Pre-tax transit and commuting benefits
    - A robust health and wellness program – earn cash rewards and gain access to resources that
      promote health, engagement, and balance
    - Paid maternity and parental leave, as well as other family paid leave programs
    - Company-paid life, short and long-term disability insurance
    - Health Savings Account and Healthcare and Dependent Care Flexible Spending 

• Career development opportunities 

• Empowerment and encouragement to give back – volunteer hours and donation matching 

 
*Eligibility may vary based on average number of hours worked 

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.