About the role

Aplyr's Quick Take

This role is primarily about providing technical support to customers and assisting the sales team in retaining and developing client relationships. It involves on-site service, reporting on customer usage, and addressing quality issues. This is an individual contributor role focused on customer service and technical support.

Good fit

Ideal candidates have a background in chemistry or chemical engineering with 3-6 years of experience. Those who thrive here are likely detail-oriented, customer-focused, and comfortable working independently in a remote setting.

Worth noting

The position is remote, which offers flexibility, but it requires significant customer interaction and technical problem-solving. The role may involve travel to customer sites, which could be a consideration for some applicants.

Working at Freudenberg: We will wow your world!

Responsibilities:

Provide on-site service to customers in a region, assist and support sales team to effectively retain existing customers, enhance customer satisfaction and develop new customers.
Daily technical services support to existing customers
Report major customers' chemicals consumption, bath running data and
competitive information.
Assist sales engineer to retain existing customers' business.
Assist sales engineer to develop new customers.
Feedback and report quality issues to the company promptly.

Qualifications:

BSc. Chemistry/ B. Tech Chemical Engineering with 3-6 years of Experience.

‎ ‎

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

SurTec Chemicals India Pvt. Ltd.

Skills & Tags

sales

Aplyr's read

Freudenberg Group is a multifaceted technology leader in sealing and filtration, attracting talent across engineering, customer service, and operations roles.
Synthesized from recent postings & public sources

What's promising

•Freudenberg Group's global presence offers diverse career opportunities in multiple sectors.
•Strong focus on innovation in sealing technologies and specialty lubricants.
•Commitment to sustainability through advanced filtration and nonwoven solutions.

What to watch

•Complex organizational structure may lead to slower decision-making processes.
•Potential for high-pressure environments in manufacturing and production roles.
•Limited public information about employee satisfaction and work-life balance.

Why Freudenberg Group

•Specializes in niche markets like medical and automotive sealing technologies.
•Diverse product portfolio includes nonwovens and specialty lubricants.
•Long-standing reputation in industrial applications and technology innovation.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Freudenberg Group

Freudenberg Group

freudenberg.com

View company

Freudenberg Group is a global technology company that specializes in sealing technologies, nonwovens, filters, release agents, and specialty lubricants. The company operates in various sectors including automotive, medical, and industrial applications.