Workplace Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.

Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.

Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.

Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland und Frankreich.

Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde  Teil unseres Teams und gestalte  die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business. 

We’re seeking a Workplace Manager to lead our team at the new PSA location in Frankfurt, Germany. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access. Responsibilities include overseeing and developing the Workplace team, resolving internal and external issues, and partnering with business leaders to support growth and culture.

You’ll report to the Director of Workplace for Collectors and work onsite at our Frankfurt office.

What You’ll Do:

• Develop and own Workplace experience, Facilities operations for the PSA location in Frankfurt, Germany

• Lead the development of the future local Workplace team, both contract and full time hires, include hiring, training, coaching and career development

• Establish and foster the relationship with our third-party custodial vendor, working with both that group and the internal teams to achieve a flawless workspace while realizing top-tier facility standards

• Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, managing vendor relationships & performance

• Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients

• Oversee and streamline administrative functions at the sites including: mail, calendars, food and beverage program, copiers, office supplies, and employee services

• Serve as the key point of contact for candidates, colleagues, and visitors onsite

• Own and deliver continuous improvement projects in collaboration with the Operations, IT/Network and Security teams

• Contribute to projects to improve facility and employee health & safety, including serving as the Safety Lead

• Oversee and manage facilities equipment vendors for secure and operational environments.

• Liaise between Workplace and other departments, collaborating with upper management on relevant issues

• Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution

• Lead by example and be a champion of all company policies, including safety, attendance & security

Who You Are

• 5+ years of management experience, including 3+ years in Corporate Workplace and 1+ year in Operations preferred

• Bachelor's degree in related field or equivalent work experience

• Strong verbal and written communication skills; able to understand and relay company policies/procedures

• Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization

• Dependable, personable team player with excellent collaboration skills

• Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment

• Preferred ability to use Google Docs, Google Sheets, Slack, etc.

Physical Requirements:

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.

• Exposure to Machinery: Exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery.

• Hand Use: Power gripping when using low-precision, high-impact hand tools that require significant force, such as hammer drills and torque wrenches.

• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.

• Lifting and Carrying: Ability to lift, carry, and move materials up to 75+ pounds, with employee help or with proper equipment.

• Sitting or Standing: Ability to sit or stand for extended periods of time.

• Temperature and Humidity: Occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity.

• Walking: Ability to walk for long periods.

NOTE: Please submit resumes written in English

Pay Transparency Statement: The salary range for this position is €91,932.96 - €121,581.34. Placement within the range is based on objective, gender-neutral factors such as relevant experience, qualifications, and scope of responsibility. This role may also be eligible for bonuses or other variable compensation.

Entgelttransparenz: Die Bruttojahresvergütung für diese Position liegt zwischen €91,932.96 und €121,581.34. Die Einordnung innerhalb dieser Spanne erfolgt auf Grundlage objektiver, geschlechtsneutraler Kriterien wie einschlägiger Berufserfahrung, Qualifikation und Verantwortungsumfang. Zusätzlich kann diese Position für Bonuszahlungen oder andere variable Vergütungsbestandteile in Frage kommen.

Diversity Statement: Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d).

Diversity und Chancengleichheit: Collectors Universe ist ein Arbeitgeber der Chancengleichheit. Wir begrüßen Bewerbungen von allen qualifizierten Kandidat*innen, unabhängig von ethnischer Herkunft, Geschlecht, Religion oder Weltanschauung, Behinderung, Alter oder sexueller Orientierung (m/w/d).

Reasons To Join Us:

• The opportunity to be a part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU

• A dynamic and collaborative international team

• An organization dedicated to supporting the passionate Collectors community 

• A competitive salary and benefits

Reasons To Join Us:

• The opportunity to be a part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU

• A dynamic and collaborative international team

• An organization dedicated to supporting the passionate Collectors community 

• A competitive salary and benefits

Residents of areas outside the United States: Please see the Collectors Global Privacy Policy, located here.

When you apply to a job on this site, the personal data contained in your application will be collected by Collectors (“Controller”), which is located at 1600 E St Andrew Pl Ste 150 Santa Ana, CA 92705 and can be contacted by emailing people@collectors.com. You may reach our privacy protection officer by emailing privacy@collectors.com. Your personal data will be processed for the purposes of managing Controller’s recruitment, hiring, and related activities, which include but are not limited to setting up and conducting candidate interviews and technical exams, evaluating and assessing the results thereof, and communicating with the candidate. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for Employment.

Your personal data will be collected by and shared with Workday, a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the 2021 Standard Contractual Clauses adopted by the European Commission. You can obtain a copy of the standard contractual clauses by contacting us at people@collectors.com. Where necessary, we may share your data with additional recipients for the purpose of processing your application and/or concluding an employment contract. Examples include Deel Inc., our employer of record in Europe, and staffing agencies. We will only do so in accordance with applicable legal requirements.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Warum du zu uns kommen solltest:

• Die Möglichkeit, Teil unseres Deutschland-Teams zu werden und den erfolgreichen Start von PSA in der EU aktiv mitzugestalten

• Ein dynamisches, internationales Team mit enger Zusammenarbeit

• Eine Organisation, die sich der Unterstützung der leidenschaftlichen Collectors-Community verschrieben hat

• Eine attraktive Vergütung sowie umfassende Benefits

Für Bewerber außerhalb der Vereinigten Staaten: Bitte lies unsere globale Datenschutzrichtlinie von Collectors hier.

Wenn du dich über diese Website bewirbst, werden die in deiner Bewerbung enthaltenen personenbezogenen Daten von Collectors („Verantwortlicher“) verarbeitet. Der Verantwortliche hat seinen Sitz in 1600 E St Andrew Pl Ste 150, Santa Ana, CA 92705, USA und ist unter people@collectors.com erreichbar. Unseren Datenschutzbeauftragten erreichst du unter privacy@collectors.com.

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Deine Daten werden außerdem von Workday, einem Cloud-Dienstleister mit Sitz in den USA, verarbeitet, den wir zur Unterstützung unseres Recruiting- und Einstellungsprozesses einsetzen. Wenn du dich außerhalb der USA befindest, werden deine Daten daher in die USA übermittelt, sobald du sie über diese Website einreichst.

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Soweit erforderlich, geben wir deine Daten an weitere Empfänger weiter, um deine Bewerbung zu bearbeiten und/oder einen Arbeitsvertrag abzuschließen. Dazu können beispielsweise Deel Inc, unser Employer of Record in Europa oder Personalvermittlungsagenturen zählen. Dies erfolgt selbstverständlich nur im Einklang mit den geltenden gesetzlichen Vorgaben.

Wir speichern deine personenbezogenen Daten nur so lange, wie es für die Prüfung deiner Bewerbung erforderlich ist. Nach der DSGVO hast du das Recht auf Auskunft über deine gespeicherten Daten, auf Berichtigung oder Löschung sowie auf Einschränkung der Verarbeitung. Außerdem hast du das Recht auf Datenübertragbarkeit. Darüber hinaus kannst du dich bei einer zuständigen Datenschutzaufsichtsbehörde in der EU beschweren.