Sr. Director, Digital Product Management

Job Summary:
We are seeking a Sr. Director of Digital Product Management to lead our Digital Experience product portfolio, driving measurable business outcomes through customer-centric innovation.

This leader will be accountable for:

• Defining and executing product strategy aligned to company goals and OKRs
• Prioritizing initiatives that deliver against key business KPIs (conversion, revenue, retention, customer satisfaction)
• Building and scaling high-performing product teams
• Driving operational excellence and standardization across the product organization
• Drive adoption of experimentation and model-driven decisioning, using A/B testing and analytics to continuously improve performance of AI-enabled features
• Leading transformational change in how we discover, build, and deliver digital experiences
• You will operate as a strategic partner to executive leadership and a hands-on leader to your teams—ensuring we are solving the right problems for our customers while delivering meaningful business impact.

Primary Responsibilities:

Product Strategy & Business Impact

• Define and evolve a clear, data-driven product strategy for the Digital Experience domain
• Align roadmaps to company OKRs and KPIs, ensuring measurable impact on growth and customer outcomes
• Drive prioritization frameworks that balance customer value, business impact, and technical investment
• Establish strong product discovery practices to ensure we are consistently working on the highest-value opportunities

Leadership & Team Development

• Lead, coach, and develop a team of Product Directors and Product Managers
• Build a high-performing, outcome-oriented product culture grounded in accountability and continuous improvement
• Set clear expectations for product excellence, including discovery, delivery, and stakeholder communication
• Cross-Functional Leadership
• Partner closely with Engineering, Design, , Merchandising, Analytics, Marketing, and Category Management teams to deliver integrated solutions
• Serve as a key leader in enterprise prioritization and planning, ensuring alignment across business units
• Influence senior stakeholders and drive alignment on tradeoffs, investments, and sequencing

Operational Excellence & Standardization

• Establish and scale best-in-class product management practices, tools, and frameworks
• Drive consistency in how teams define success, measure outcomes, and communicate progress
• Improve organizational efficiency through clear processes, governance, and decision-making models
• Champion a data-informed and customer-obsessed culture across teams

Transformation & Change Leadership

• Lead organizational and product transformation initiatives to modernize how we build and deliver digital experiences
• Introduce and embed modern product operating models (e.g., empowered teams, continuous discovery, outcome-based roadmaps)
• Drive adoption of experimentation, analytics, and iterative delivery practices
• Inspire teams and stakeholders through change with clarity, vision, and execution discipline

Qualifications:

• 15+ years of experience in product management, digital, or related fields
• 10+ years leading and scaling high-performing product teams
• Proven track record of driving busin