About the role
IT Technical Analyst
Location: Pune/Bengaluru, India (Hybrid)
Employment Type: Full‑time
Build your best future with Johnson Controls
As a global leader in smart, healthy, and sustainable buildings, we help our customers reimagine performance for people, places, and the planet. Join a team where your voice is heard, your ideas drive outcomes, and your career can grow through meaningful work and learning opportunities.
The Opportunity
We’re seeking a IT Technical Analyst responsible for translating business requirements into technical solutions, supporting and enhancing enterprise applications, and ensuring stable, efficient system operations. This role works closely with business stakeholders, IT teams, and external vendors to deliver reliable technology solutions aligned with organizational goals.
Key Responsibilities
- Analyze business processes and gather functional and technical requirements from stakeholders
- Translate business requirements into technical specifications, solution designs, and test scenarios
- Provide application support, including issue triage, root cause analysis, and resolution of production incidents
- Support and/or lead system enhancements, integrations, and small-to-medium IT projects
- Coordinate with development teams, vendors, and cross-functional partners to deliver solutions
- Create, execute, and document test scripts; validate solutions against business requirements
- Ensure compliance with IT standards, change management processes, and security policies
- Document system configurations, processes, and support procedures
- Provide user support, training, and knowledge transfer as required
- Continuously identify opportunities to improve system performance, reliability, and user satisfaction
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
- Minimum 5+ years of experience in a Technical Analyst, IT Analyst, or similar role supporting enterprise applications
- Strong experience translating business requirements into technical solutions and specifications
- Proven ability to support and enhance complex IT systems and integrations
- Advanced analytical, problem-solving, and troubleshooting skills
- Experience working with cross-functional teams and external vendors
- Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly
- Experience with enterprise applications (e.g. ERPs, CRM, big data platforms), integrations, data flows and governance frameworks.
- Experience leading or supporting application development and enhancement initiatives
- Knowledge of SDLC, Agile, or DevOps methodologies
- Experience creating and executing advanced test strategies and managing defect resolution
- Experience in Supply Chain/Procurement/Manufacturing/Finance a plus.
- Experience with Snowflake, Azure ADF, SQL, Python, MS Purview, Power BI a plus
- Experience with SAP or Oracle a plus
What We Offer
- Competitive salary and a comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for continuous professional development, training programs, and career advancement within the company.
- A collaborative, innovative, and inclusive work environment that values diversity and encourages creative problem-solving.
Aplyr's read
Johnson Controls excels in optimizing building efficiencies, attracting engineers and technicians focused on innovative solutions in HVAC and security systems.
What's promising
- •Strong focus on energy efficiency aligns with global sustainability trends.
- •Diverse roles in engineering and technical fields offer career growth.
- •Global presence provides opportunities for international work experience.
What to watch
- •Complex organizational structure may slow decision-making processes.
- •Highly competitive industry with constant technological advancements.
- •Limited public information about employee satisfaction and work-life balance.
Why Johnson Controls
- •Pioneers in integrating smart technology for building management.
- •Offers specialized roles in HVAC and security systems engineering.
- •Strong commitment to sustainability through innovative building solutions.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Johnson Controls
Johnson Controls is a global leader in building technologies and solutions, providing products and services that optimize energy and operational efficiencies of buildings.
