Manager, People Business Partner, Popeyes, Company Operations

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Overview

The HR Business Partner serves as a strategic partner to the Popeyes restaurant leadership, providing guidance and support on various human resources functions to drive business outcomes and enhance employee experience. This role works closely with management to resolve complex employee relations issues, implement HR policies, and facilitate talent management and development initiatives. The position requires frequent travel and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities

• Conduct regular one-on-one meetings with senior leaders and participate in Area Manager and Restaurant General Manager (RGM) meetings.
• Manage investigations and partner with legal counsel to resolve complex employee relations issues while ensuring regulatory compliance (e.g., background checks and I-9 processes).
• Provide day-to-day performance management guidance, including coaching, counseling, career development, and disciplinary actions.
• Partner with training teams to implement HR change initiatives and continuous improvement projects, delivering updates and training for restaurant management and team members.
• Provide guidance on HR policies, business unit restructuring, and succession planning.
• Evaluate and monitor training programs to ensure they meet objectives, following up with teams to measure success.
• Collaborate with HR leaders to enhance key programs and participate in cross-functional teams to support strategic initiatives.
• Organize and lead hiring events across various outlets to attract and recruit restaurant talent.
• Support restaurant teams with Applicant Tracking System (ATS) usage and assist with New Hire Orientations to strengthen the talent pipeline.
• Validate employee achievement and bonus payout calculations on a quarterly and monthly basis.
• Prepare communications regarding compensation, benefits, and HR policies.
• Travel domestically up to 50% to support various restaurant teams.

Qualifications & Skills

• Bachelor’s degree in Human Resources, Business, or a related field.
• 2-4 years of HR experience, with a strong background in employee relations and organizational development.
• Knowledge of HR fundamentals, including employee relations, performance management policies, diversity initiatives, and federal and state employment laws.
• Proven ability to build strong relationships, influence teams, and address sensitive HR issues with integrity.
• Experience in a fast-paced environment with the ability to work independently and collaboratively.
• Strong communication, team-building, and facilitation skills.
• Ability to analyze problems, propose solutions, and implement recommendations effectively.
• Willingness to travel domestically up to 50%.
• Quick Service Industry experience preferred but not required.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.