Senior Business Analyst

Role Summary and Impact

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

 

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Senior Business Analyst. This is a permanant position based in London.

This role plays a crucial part in supporting OpenDoor’s business needs, focused on continuous improvement and standardisation of our end-to-end processes, and governance. The Business Analyst works as part of the global operations team, and reports to the Global Operations Lead.

RESPONSIBILITIES

• Gather, analyse and document as-is state and business requirements across the OpenDoor business
• Primary focus for 2026 is on end-to-end process, from campaign brief to financial reconciliation and data provisioning. The Business Analyst will work with a Wrike specialist to deliver refined & standardized processes throughout the organisation, supported by Wrike as the workflow technology
• Prepare process flows and models, including data flow and technology integration
• Act as the change manager for moving to the to-be state, supported by the wider operations team
• Work closely with stakeholders across WPP to validate solutions and ensure that requirements are implemented effectively, meeting the highest standards and aligning with that of Amazon’s lines of business
• Provide clear leadership updates on a regular basis
• Establish ongoing governance mechanisms for process and technology use, collaborating with global leadership to embed accountability and transparency

Skills and Experience

• Experience operating in a Business Analyst (or equivalent) position, with some/all of that time in the media industry
• Proficient in capturing business requireme