Instructional Designer (Learning & Development)

INSTRUCTIONAL DESIGNER (LEARNING & DEVELOPMENT)

The Learning & Development (L&D) team plays a critical role in empowering and developing internal talent through high-impact training and development programs. As an Instructional Designer, you will collaborate with cross-functional teams to create engaging, effective learning experiences that drive employee performance in a fast-paced environment. This role reports to the Manager, Learning & Development.

RESPONSIBILITIES:  

• Design and develop computer-based training modules to ensure alignment with adult learning principles and desired outcomes 
• Partner with subject matter experts to design and develop engaging content for a variety of audiences and delivery modes (online courses, SharePoint pages, videos) with clear strategies and tactics to achieve desired learning outcomes 
• Maintain, revise, and optimize existing learning products, incorporating learner feedback, accessibility standards (e.g., WCAG), and efficiency improvements to meet evolving business needs 
• Serve as project manager for multiple concurrent initiatives, managing timelines, budgets, and priorities with the ability to rapidly adapt to shifting priorities in a high-growth environment 
• Act as learning management system (LMS) administrator for the L&D team, providing user support, troubleshooting SCORM/AICC issues, and collaborating with the LMS team to enhance system functionality 
• Lead the development and implementation of new courses, focusing on areas such as leadership development, HR, health and safety, and soft skills and incorporate emerging technologies such as AI where applicable 
• Create and maintain practical resources, including how-to guides, job aids, and online tools for people managers and individual contributors. 
• Develop strong written copy to promote programs, events, and workshops