Sales Deal Desk Manager

About Wing AI

Wing AI is a technology-enabled talent platform helping businesses scale with high-quality global talent and AI-powered support. We manage the full talent lifecycle from sourcing and onboarding to training and performance so companies can focus on what matters most.

Trusted by thousands of teams worldwide, Wing AI combines human expertise with smart systems to deliver fast, reliable, and scalable execution for modern businesses.

ABOUT THE ROLE

We lose deals every month not because clients don't want our service, but because deals stall, go cold, or fall through cracks in the pipeline. In January 2026 alone, premature and misqualified sales accounted for over $27,000 in lost MRR from accounts that were signed but never started. Beyond that, qualified leads are dying in the pipeline before they ever reach a close because follow-ups are delayed, momentum is lost, and nobody intervenes when a deal starts going sideways.

The Sales Pipeline Lead exists to maximize every deal in the pipeline. You are both a player and a coach. You personally jump into stalling deals to rescue them, while also holding AEs accountable for pipeline hygiene, follow-up cadence, and deal progression. Your default orientation is to push deals forward and help AEs close more — but you also serve as the last line of defense against deals that will create problems downstream, such as selling the wrong plan or closing a client who has no internal buy-in to use a VA.

This is not a back-office analytics role. You are in the pipeline every day, on the phone with prospects, reviewing deals with AEs, and personally intervening when a deal needs to be saved.