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Patient Scheduling Supervisor Spine

Compensation

$20.80 - $31.20/hr

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Posted

68 days

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About the role

Department:

37129 Wake Forest Baptist Medical Center - Administration: Spine Program

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday 8:00 - 5:00

Pay Range

$24.85 - $37.30

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent with four years office or clerical experience, two years of which include reception or office coordination experience; or, an equivalent combination of education and experience. Experience in the department, knowledge of medical terminology, and prior supervisory experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

  1. Provides daily supervision and guidance to small group of Clinical Services Coordinators and a Medical Records Clerk.
  2. Completes performance evaluations on all personnel supervised.
  3. Recommends all personnel actions regarding assigned employees.
  4. Oversees orientation and training of all Patient Scheduling Coordinators and Medical Records Clerk.
  5. Initiates, revises, and updates procedures that involve the Clinical Services Coordinators and other assigned staff.
  6. Collaborates with other supervisors in department to resolve problems between and among the various areas.
  7. Responsible for complete knowledge and ability to perform all duties and responsibilities of each employee supervised.
  8. Performs staff duties when necessary to ensure timely completion of duties.
  9. Coordinates various personnel functions including hiring and vacation schedules.
  10. Manage and update General Dermatology and Dermatologic Surgery templates for all providers.
  11. Make clinic adjustments due to clinic closures and/or abbreviate time adjustments as needed for all providers.
  12. Daily reconciliation of PSR collections.
  13. Assist transcribing orders from on-base work queue.
  14. Maintain and update Dermatology protocol.
  15. Manage/Coordinate all patient reschedules/telephone notification.
  16. Communicate all scheduling/template changes with appropriate staff.
  17. Assist Access Center staff and providers for expedited patient appointments.
  18. Evaluate/Monitor schedules and communicate clinic needs.
  19. Work closely with Residents to organize clinic schedules/needs.
  20. Performs other related duties incidental to the work described herein..

SKILLS/QUALIFICATIONS:

  • Ability to function independently
  • Excellent oral & written communication skills
  • Strong interpersonal skills
  • Exceptional Organizational skills


WORK ENVIRONMENT:

  • Clinical setting

PHYSICAL REQUIREMENTS:

0%35%65%tototo35%65%100%N/AActivityxStandingxWalkingxSittingxBendingxReaching with armsxFinger and hand dexterityxTalkingxHearingxSeeingxLifting, carrying, pushing and or pulling:

20 lbs. maximum

50 lbs. maximum

100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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Aplyr's read

Advocate Aurora Health is a major healthcare provider in Illinois, attracting professionals committed to delivering comprehensive care across hospitals and specialized facilities.

Synthesized from recent postings & public sources

What's promising

  • Advocate Aurora Health offers diverse career opportunities across multiple healthcare disciplines.
  • The organization supports professional growth with roles ranging from entry-level to specialized positions.
  • Employees benefit from working in a large, integrated health system with extensive resources.

What to watch

  • The size of the organization may lead to bureaucratic challenges and slower decision-making.
  • High demand for services could result in stressful work environments, especially in critical care areas.
  • Limited public information about specific employee satisfaction and internal culture dynamics.

Why Advocate Aurora Health

  • Advocate Aurora Health is one of the largest health systems in Illinois, providing extensive healthcare services.
  • The organization has a strong presence in both hospital and outpatient settings.
  • Advocate Aurora Health's integration with Atrium Health expands its reach and resources.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Advocate Aurora Health

Advocate Aurora Health

Advocate Aurora Health

View company

Advocate Health Care is one of the largest health systems in Illinois, providing a wide range of healthcare services including hospitals, outpatient facilities, and specialized care.

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