Colleague Communications Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Colleague Communications Manager

Location: Milton Keynes or Covent Garden, London (Hybrid)

Type: Permanent, full-time

About the role:

We are hiring a Colleague Communications Manager to lead the planning and delivery of engaging, high-quality internal communications across BSI.

This role plays a key part in how we inform, connect, and engage colleagues globally. You’ll work closely with senior leaders, People teams, and functional stakeholders to translate strategy, change, and key initiatives into clear, compelling communications that resonate across the organisation.

This is an excellent opportunity for an internal communications professional looking to develop their career even further, who enjoys shaping messaging, influencing stakeholders, and improving how organisations communicate with their people.

Key Responsibilities:

• Lead the development and delivery of colleague communications strategies aligned to business priorities.
• Own and manage key internal communications channels, ensuring content is clear, consistent, and engaging.
• Partner with stakeholders and People teams to support communications around strategy, transformation, and organisational change.
• Develop high-quality written content including leadership messages, campaigns, toolkits, and presentations.
• Plan and manage communications calendars to ensure timely and coordinated delivery.
• Use insight and engagement metrics to continuously improve communications effectiveness.
• Provide counsel and guidance to stakeholders on best practice internal communications approaches.
• Oversee communications support where required and contribute to wider team priorities.

To be successful in the role, you will have:

• ~5-8 years proven experience within internal or colleague communications, particularly within a large or complex organisation; global experience advatageous.
• Excellent writing and editing skills, with the ability to adapt tone and messaging for different audiences.
• Experience supporting and influencing senior leaders.
• Strong planning and organisational skills, with the ability to manage multiple priorities.
• A collaborative, confident, and pragmatic approach to problem-solving.
• Experience using internal communications platforms and digital tools.

Desirable:

• Experience delivering communications for organisational change or transformation programmes.
• Familiarity with engagement analytics and insight-led communications.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.  

Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.

Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.

We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process.

#LI-LL1 #LI-Hybrid

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.