About the role

Aplyr's Quick Take

This role is about leading the business analysis for Ecolab's digital product suite, focusing on operational improvements and enhancements. You'll work closely with various teams to gather and clarify requirements, manage project backlogs, and ensure smooth delivery of features. It's primarily an individual contributor role, requiring strong analytical skills and experience in a global, cross-functional environment.

Good fit

Ideal candidates have 5-8 years of experience in business analysis or product management, preferably in digital products. A collaborative working style and the ability to navigate ambiguity will help you succeed here.

Worth noting

The position involves significant cross-functional collaboration across different regions and time zones, which may be challenging for some. The emphasis on leading ambiguity-to-clarity efforts suggests a fast-paced, dynamic work environment.

Job Characteristics (Ecolab Everyday – Sr. Business Analyst):

Formulates and defines scope and objectives for complex, cross-functional enhancements and operational improvements to the Ecolab Everyday product suite (mobile app, web dashboards/portals, web application, REM capabilities, and supporting onboarding/user-management flows). This role will work primarily with QSR and Institutional customers. Operates in a global, matrixed business—partnering across regions, time zones, and languages to ensure requirements support scalable deployments and consistent customer outcomes. Serves as a senior liaison between Product, Engineering, Customer Success/Deployments, Support, and regional stakeholders to elicit, analyze, document, validate, and manage requirements from discovery through delivery. Proactively identifies process and product gaps, recommends solution options, and drives alignment on outcomes, tradeoffs, and release readiness.

Typically requires a degree and 5-8 years experience; or no degree and 9-12 years combined education and equivalent work experience (typically 1 year experience = 1 year education).

Independence Level/Reports to:

Applies advanced knowledge of digital product delivery and business analysis practices to independently drive requirements clarity, stakeholder alignment, and delivery outcomes across multiple workstreams in a global, matrixed environment. Leads ambiguity-to-clarity efforts and sets standards for requirement quality for the team.

Typical Ecolab Everyday Senior BA responsibilities include:
• Own end-to-end requirements artifacts (epics/features, user stories, process flows) and define high-quality acceptance criteria (edge cases, role/permission behavior, multi-language behavior, and error/confirmation messaging) that enable efficient development and QA.
• Drive backlog refinement and readiness: break down work by component (mobile/server/web/CW/config), identify dependencies/risks (e.g., identity and access, vendor integrations/APIs, data/reporting), support estimation, and ensure work meets “ready” criteria before sprint commitment.

• Lead UAT and release readiness across stakeholders: define test strategy and scenarios, coordinate execution, ensure defects are triaged with clear problem statements, and confirm launch communications/documentation are complete.
• Translate VOC and field feedback into actionable backlog items: synthesize insights from surveys, customer sessions, pilot notes, and support trends; propose prioritization recommendations and success measures.
• Apply domain knowledge of QSR/Institutional environments (e.g., high-frequency shift workflows, multi-site/franchise operations, audits and compliance needs, limited connectivity scenarios) to ensure requirements are grounded in customer needs

• Partner with Engineering and Support on production triage: reproduce issues, define impact, propose requirement-level fixes (including improved messaging and guardrails), validate resolutions, and help prevent recurrence through clearer requirements and test coverage.
• Assist Customer Success/Deployments with onboarding new customers by capturing and documenting onboarding-specific requirements (e.g., SSO/JIT/SCIM/AFI, and any customer- or market-specific data needs) and translating them into actionable backlog items as needed.
• Mentor and peer-review: work with other BAs and provide feedback on projects, features, and other work.

Aplyr's read

Ecolab excels in providing essential water, hygiene, and energy solutions, attracting professionals committed to sustainability and innovation in environmental services.
Synthesized from recent postings & public sources

What's promising

•Ecolab leads in sustainable water and hygiene solutions, crucial for environmental safety.
•The company offers diverse roles, from technical to managerial, supporting career growth.
•Strong global presence ensures stability and opportunities for international work experience.

What to watch

•Ecolab's work can involve high-pressure environments due to client demands.
•Limited public information about internal career progression and employee satisfaction.
•The company faces challenges in balancing rapid growth with maintaining service quality.

Why Ecolab

•Ecolab integrates advanced technology with environmental services, setting it apart in the industry.
•Its focus on sustainability directly impacts global ecological health.
•The company's extensive client base spans multiple industries, offering varied professional experiences.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Ecolab

Ecolab

ecolab.com

View company

Ecolab is a global leader in water, hygiene, and energy technologies and services, providing comprehensive solutions to help businesses maintain clean and safe environments.