Lead teams. Build products. Deliver real business value - As demand for data science products continues to grow across TalkTalk, our teams are expanding to meet the opportunity.

This newly created hands‑on Data Science Manager role will work alongside an existing Data Science Manager to lead high‑performing teams and deliver data science products that drive measurable business impact.

Reporting into the Head of Data Science, Advanced Analytics & AI, you will combine strong technical expertise with people leadership - guiding teams from proof of concept through to production, embedding best practice, and ensuring our data science capability continues to scale.

The Role - You will:

• Support the Head of Data Science, Advanced Analytics & AI in delivering the department’s strategic mandate

• Apply deep expertise in statistics, mathematics, data science and AI techniques, including GenAI, to solve complex business problems

• Lead the development of data science products from POC to production, using agile, iterative and “fail fast, learn fast” approaches

• Deploy robust, scalable data products into production using MLOps best practices

• Ensure all solutions adhere to organisational, regulatory and legal data and AI requirements

• Mentor, manage and continuously upskill junior data scientists and analysts

• Create energy, momentum and pride within the team, positioning data science as an internal consultancy delivering world‑class outcomes

• Collaborate closely with multi‑disciplinary teams across the business to ensure alignment and impact

Technical & Analytical Expertise

• Proven experience as a Data Science and AI expert, delivering tangible business value through data‑driven solutions

• Educated to MSc, PhD or equivalent apprenticeship level in physics, mathematics, statistics, data science, AI or computer science

• Strong programming capability in Python and SQL

• Hands‑on experience with modern data tooling and platforms, including GIT, CI/CD pipelines, MLFlow and Databricks

• Strong problem‑solving ability with experience managing complex, varied workloads

Leadership & Communication

• Prior experience managing, motivating and upskilling junior team members

• Strong communication skills, with the ability to clearly explain the “why do we care?” to stakeholders with varying technical knowledge

• Comfortable working in a fast‑paced, digitally transforming organisation, focused on outcomes and delivery

• A collaborative team player with a tenacious, resilient, can‑do mindset

Desirable

• Experience within the Telecommunications sector is a bonus, but not essential