Technical Product Specialist

Confirmed live in the last 24 hours

Nextech Systems

Remote

Posted February 22, 2024

Job Description

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary:

The Technical Product Specialist is responsible for providing advanced technical services and support for customer-facing defects for Nextech Software Products. Working in partnership with the Product Specialist, and directly with Support, Implementation, and Product Development teams, this person will be responsible for running and delivering custom reports, resolving configuration-based defects, and providing pre-development research on those defects requiring product code changes. The primary goal of this role is to reduce the defect load on product development teams to only those defects requiring product code changes.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

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