Solutions Consultant

Confirmed live in the last 24 hours

Thatch

Compensation

$160,000 - $190,000/year

Remote (US)

Remote

Posted April 6, 2026

Job Description

About the role

As a Solutions Consultant, you'll directly influence how Thatch competes and wins in the market, serving as a consultative expert who helps our largest employer prospects and their brokers as they evaluate whether an Individual Coverage Health Reimbursement Arrangement (ICHRA) with Thatch is the right fit for their organization. You’ll serve as a consultative expert, guiding prospects through the complexities of ICHRA, assessing their unique needs, and delivering tailored pricing and contribution strategies. By balancing the priorities of price, robustness of coverage, and provider networks, you’ll help employers make informed healthcare decisions that support their business and their employees.

This role requires both analytical and strategic skillsets. You will partner closely with Sales, Channel Partnerships, Broker Operations, Product, Finance, and other stakeholders to deliver a world class customer experience.

Strong candidates will have the ability to become internal thought leaders as Thatch grows through thousands of customers. As Thatch scales, this role offers opportunities to shape team strategy, mentor future Solutions Consultants, and influence product development.

What you'll do

Strategic Deal Support

Partner with Sales throughout the deal cycle as a trusted pricing and commercial advisor.
Evaluate customer requirements and translate them into mutli-year contribution strategy recommendations.
Communicate change management considerations and employee experience implications while balancing pricing rationale and commercial value to prospective clients and brokers.
Translate complex ICHRA regulations and market dynamics into clear guidance for brokers, prospects, and internal teams.

Benefits Strategy & Execution

Partner closely with Account Executives and Channel Partners to conduct meaningful first impressions with brokers and prospective clients.
Prepare strategic recommendations to discuss potential strategies and educate brokers and prospects about Thatch and ICHRA as a solution to support business goals.
Analyze market data and plan options to surface key trade-offs and inform prospect decision-making.
Drive strategic inputs into renewal, retention, and expansion motions for high-touch customers, in close partnership with Customer Success and Sales.

Compliance

Stay current on evolving ICHRA regulations, Internal Revenue Service guidance, and Department of Labor requirements to ensure accurate client advisement.
Maintain expertise in benefits compliance and ICHRA regulations. You should be able to understand and clearly articulate compliance to the GTM team.
Identify and articulate compliance risks to prospective employers.
Contribute to the ongoing refinement of knowledge sharing and internal compliance in partnership with our Legal team.

Cross-Functional Collaboration

Translate field insights into recommendations for market trends, product enhancements, and sales enablement opportunities.
Contribute to the development of tools, workflows, and processes that improve deal velocity and quality.

Analytics & Continuous Improvement

Translate prospect objectives into measurable ROI projections.
Proactively uncover opportunities to streamline commercial workflows and represent solutions within the business.
Work with Sales Operations to identify patterns in wins, losses, and design discounts or recommend improvements to better position Thatch.