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The Contract Manager is responsible for structuring and/or administrating contractual documents relating to purchase and licensing of Elekta products and services including any amendments and revisions of such documents. As an integrated part of the Legal team, the Contract Manager works closely with Finance, Sales, Order Fulfillment, Compliance and other parts of the organization in negotiating, structuring, and/or administrating contractual documents for purchase and customer support agreements. The Contract Manager is also responsible for analyzing the provisions in contractual documents between the company and its customers to ensure compliance with company standards, policies and other applicable requirements.

In his/her role as Contract Manager, he/she will develop an understanding of Elekta’s products and technologies, as well as Elekta’s internal policies, in order to ensure that Elekta contracts are completed in a timely manner and conform to all required parameters. 

Contract Manager will build quality, one-to-one relationships with their clients, including, Compliance, Sales, Finance, and Order Fulfillment–to better meet the needs of the organization, while maintaining adherence to internal Elekta policies and procedures.

The Contract Manager will support commercial product and service contract-related activities.  Additional activities may include correspondence, communications, customer records, and distributions of contract related materials.

Responsibilities

• As part of the Legal team, to independently prepare, process and review purchase and customer support agreements within assigned region(s).

• Develop options and alternatives for proposals with the Sales and Service teams via CLM/Quotation System(s) to ensure compliance with company standards, policies and practices.

• Develop an understanding of the offered products and uses and be able to discuss alternative service options with Sales and Service.

• Maintain customer files and records as related to Sales activities.

• Utilize information related to contracts to establish new contracts in CLM, ERP, and other business systems as applicable.

• Where appropriate, negotiate or escalate requested variations to policies related to pricing, terms, and offer structure to senior staff for all types of contracts.

• Identify, review, and act on site specific data (such as buyer identity, contingencies, extra-contractual company obligations) for prospective orders.

• Maintain KPIs (including set turnaround time for various tasks) for assigned region(s).

• Gather and process customer order data for management review and approval.

• Incorporate Elekta’s Values into all department functions and responsibilities.

• Other duties as assigned or requested.

Relevant Knowledge, skills and competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree in Law, Business Administration and/or Management.

• Minimum of 5 years of related experience.

• Strong organizational and communication skills.

• Ability to focus on the needs of internal and external customers.

• Critical thinking and problem-solving capabilities.

• Excellent written and verbal communication skills in English. Additional language skills e.g. Frensh and/or Arabic is desirable.

• Ability to coordinate multiple high priority tasks simultaneously.

• Meticulous attention to detail.

• Understanding of basic Finance and Accounting concepts and terminology.

• Strong Microsoft Office skills in Excel and Word. Experience/skills in Salesforce and/or ServiceNow is desirable.