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Sales Development Specialist - B2B Sales

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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Posted

11 days

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About the role

Job Title:

Sales Development Specialist - B2B Sales

Job Description

We are looking for a Trilingual Sales Development Specialist based in Bogotá to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

Location: Bogotá

Languages Required: English B2

You Have

  • 1.5+ years of experience working in a sales environment (B2B experience is desirable).
  • Strong experience in cold calling and lead prospecting within a B2B environment.
  • Technical aptitude with the ability to quickly understand products and services.
  • Experience handling high-volume outbound calling.
  • Strong problem-solving and objection-handling skills.
  • Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
  • Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
  • Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
  • Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
  • Collaborate closely with your team and management to ensure a professional and consistent customer experience.
  • Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
  • Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
  • Work as part of a sales team and report directly to a Sales Manager.

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

Skills & Tags

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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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