About the role
Job Title:
Sales Development Specialist - B2B SalesJob Description
We are looking for a Trilingual Sales Development Specialist based in Bogotá to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.Location: Bogotá
Languages Required: English B2
You Have
- 1.5+ years of experience working in a sales environment (B2B experience is desirable).
- Strong experience in cold calling and lead prospecting within a B2B environment.
- Technical aptitude with the ability to quickly understand products and services.
- Experience handling high-volume outbound calling.
- Strong problem-solving and objection-handling skills.
- Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).
You Will
- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
- Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
- Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
- Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
- Collaborate closely with your team and management to ensure a professional and consistent customer experience.
- Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
- Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
- Work as part of a sales team and report directly to a Sales Manager.
Location:
COL Bogota - Cra. 15 #77-50Language Requirements:
English (Required), Spanish (Required)Time Type:
Full timeSkills & Tags
Aplyr's read
Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
What's promising
- •Concentrix offers diverse career opportunities across technology and customer service roles.
- •The company has a strong global presence, providing international career mobility.
- •Investment in technology solutions enhances their competitive edge in customer engagement.
What to watch
- •High employee turnover is a common issue in the BPO industry.
- •Work-life balance can be challenging due to demanding client needs.
- •Limited public information about career growth opportunities within Concentrix.
Why Concentrix
- •Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
- •The company supports bilingual and multilingual roles, reflecting its global client base.
- •Concentrix's strategic partnerships enhance its service offerings and market reach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Concentrix
Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.
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