Enablement Program Coordinator

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

Benchling is building a best-in-class GTM Enablement function to scale our revenue organization toward becoming the defining platform for biotech R&D. We're looking for our first Enablement Program Coordinator —a former seller who understands what it's like to generate pipeline and can translate that experience into training that helps our GTM organization win in the market.

As an Enablement Program Coordinator you will be the architect behind the scenes—building the infrastructure, managing the tech stack, and orchestrating the programs that enable sellers to win. You've done it yourself as an SDR, AE, or in another GTM position —you know what it takes to ramp fast and consistently achieve your quota. This is a "hands-on" role for an operational expert who enjoys supporting front-line sellers by ensuring our global team has the right content, the right tools, and the right training to maintain sales excellence.

RESPONSIBILITIES

• Enablement Infrastructure Management: Own the administration, architecture, and maintenance of our LMS (Learning Management System) and CMS (Content Management System) while ensuring all sales assets are organized, up-to-date, and easily accessible.
  
  

• Program Management and Analysis: Build and structure learning paths; track and report on program health, tool adoption rates, and training completion to ensure enablement initiatives are driving measurable ROI.
  
  

• PG Tech Stack Ownership: Optimize and facilitate the usage of our Pipeline Generation solutions (e.g., email and call automation, contact enrichment, and other prospecting tools) including troubleshooting and maintenance. 
  
  

• PG Enablement & Content: Partner with leadership to create, curate, and deliver high-impact content specifically designed to drive pipeline including scripts, sequences, campaigns, research playbooks, and value hypothesis creation.
  
  

• Event Orchestration: Coordinate the logistics and execution of high-stakes enablement events, including Bootcamps, Kick-Offs, and specialized skills workshops.
  
  

• Partner Enablement: Extend your impact beyond our internal teams by helping manage training programs for our strategic partners to ensure they are equipped to sell our platform effectively.
  
  

• AI Efficiency Exploration: Evaluate potential AI-native go-to-market tools that will help sellers and adjacent teams improve productivity. 

QUALIFICATIONS

• Education: Bachelor’s degree in Technology, Business, Communications, Information Systems, Biology, or a related field.

• Experience: 2+ years in Sales Enablement, Program Management, Product Marketing, or customer-facing role (SDR, AE, SE, etc.) within a B2B SaaS or AI-driven environment.

• Technical Proficiency: Proven experience working with LMS/CMS platforms and a modern Sales Tech Stack (email and call automation, contact enrichment, and other prospecting tools).

• Deep familiarity with Pipeline Generation best practices and outbound prospecting methodologies.

• Program Delivery: Experience coordinating large-scale training events and managing the lifecycle of a training program from design to delivery.

• Strategic Mindset: A proactive builder who doesn't just manage existing processes but looks for ways to automate and optimize workflows using AI.

• Mastery of standard business tools such as Excel/Sheets, PowerPoint/Slides, etc. 

Nice to have:

• Familiarity with MEDDICC, Command of the Message, or other enterprise sales methodologies.

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