Associate Network Administrator

About Carvana

At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.

THIS IS A 100% ON-SITE POSITION (Monday through Friday)

About the team and position

We are looking for an approachable Associate Network Administrator to join our Technology Services team! In this role, you’ll be a valued teammate always willing to go above and beyond to support our Carvana family. We love smart doers with bright ideas who can put their game-face on, tackle new challenges, and juggle multiple priorities. Whether the task is as simple as connecting a monitor or as complex as tuning a flux capacitor to precisely 1.21 gigawatts—we provide the support!

You’ll collaborate closely with our Network Administrators, Engineers, and Architects to ensure the timely delivery of quality technical support to the business. In return, you’ll get to work at one of the fastest-growing technology companies around, helping us promote a life-changing product and develop a world-class team every day.

What you’ll be doing

You will be responsible for maintaining the network and systems infrastructure that keeps the organization running.

Additionally, you will be:

• Providing network support across the organization to nearly 300 sites (and growing!). Some travel might be required.
• Consistently monitor and troubleshoot network stability and performance.
• Serve as escalated support for our support team to help resolve issues.
• Firmware upgrades to various types of Network equipment.
• Assist in implementing standards, preparing documentation and drawings.
• Participate in an On-Call rotation.
• Assisting in design, planning, implementation and maintenance of the company's IT network infrastructure.
• Log all technical issues with as much detail as possible.
• Ensure policy adherence and provide support for both internal and external security controls.
• Communicate and collaborate closely with all internal Technology Services Teams.
• Document solutions to new problems and share them with the rest of the team.
• Work with vendors in-person or on the phone to resolve an issue.
• Set up cabling and wiring for the network as needed.
• Rack and stack network equipment to include decommissioning.
• Other duties as assigned.

What you should have

• Associates or Bachelor’s degree in Information Technology or 1+ years equivalent related experience.
• Basic hands-on experience with Switches, Firewalls, Routers, Wireless and VPNs.
• Preferred professional certification such as Cisco CISSP or CCNA.
• Basic skills administering Active Directory, DHCP, and other network services.
• Basic understanding of network protocols, ports and methods. (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
• Basic understanding of Cloud networking environments in GCP, Azure or AWS.
• Basic knowledge in troubleshooting skills with VOIP/IP Phones.
• Experience with G-Suite and MS Office.
• Strong customer service orientation.
• Highly self motivated and directed, with keen attention to detail.
• Good understanding of ITIL foundation, SLA’s, metrics and reporting.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 70 pounds up to 20 feet.
• Requires excellent visual acuity and manual dexterity.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.