About the role

Aplyr's Quick Take

This role is about leading and developing the commercial operations team for Castrol in Vietnam. You'll be responsible for managing customer service relationships, overseeing budgets, and driving continuous improvement initiatives. It's a leadership position that requires a mix of strategic oversight and hands-on team management.

Good fit

Ideal candidates have at least 15 years of experience in commercial roles, with a minimum of 5 years in leadership. Strong digital skills and a background in process improvement are essential, along with a collaborative working style.

Worth noting

The position is tied to Castrol's potential ownership changes, which could affect job security. The emphasis on digital tools and continuous improvement suggests a forward-thinking environment, but the role may involve navigating complex internal dynamics.

Entity:

Customers & Products

Job Family Group:

Business Support Group

Job Description:

This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

Let me tell you about the role

Lead, coach and motivate the market commercial operation team to deliver all support processes and also handles any relationships with any internal and external customer service providers to ensure service level agreements and business results are delivered.

What you will deliver

Participate, Act as Role Model as a Country Leadership Member
Effectively lead the team of diverse capabilities to support our business objectives, key capabilities include: RTM and Sales Capability Development, Channel Activation Deployment, Customer Services, Sales Digital and Business Data.
Delegates work appropriately and ensures that the right people and resources are available to deliver work/ on customer related projects. Provides the team with a clear direction and defines standards of performance expected; Monitors performance and provide timely and constructive feedback to enable team development; Motivates and empowers others to achieve goals and provides others with coaching and development opportunities.
Monitor and control total Castrol Vietnam commercial budgets: Trade Rebates & Discounts, CAPEX, Sales Development expense and opex
Handle the effective integration of cross-functional activities which impacts our ability to provide the highest competitive advantages.
Develop and drive Commercial operation transformation and continuous improvement agenda to ensure our outstanding operation.

Essential Experience and Job Requirements:

Bachelor’s degree ; A post graduate qualification added advantage
Minimum 15 years’ experience in commercial activities or relevant fields with min 5 years in functional leadership role
Strong digital savvy / foresight is preferred
Proven track record of performance delivery and process / continuous improvement through influencing and mentoring other

Skills & Competencies

Team leadership / management - Mastery
Internal functional navigation in support of business - Mastery
RTM and Channel management - Mastery
Apply digital and technology tools to drive our business growth - Skillful
Have good Finance for non Finance Manager foresight – Skillful

At bp, we provide the following environment to you !

bp is an integrated energy company whose purpose is to deliver energy to the world, today and tomorrow. But we can’t do it alone. We’re a diverse team of engineers, scientists, traders, and business professionals determined to find answers to problems that must be solved. We believe that we are strengthened by diversity. We invite applications from all suitable candidates regardless of your gender, race, sexual orientation, or neurodiversity!

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Aplyr's read

BP is a leading global energy company, employing diverse talent to innovate in oil, gas, and sustainable energy solutions.
Synthesized from recent postings & public sources

What's promising

•BP is investing significantly in renewable energy, aiming for a net-zero carbon footprint by 2050.
•The company offers a wide range of roles, indicating diverse career opportunities across various functions.
•BP's global presence provides employees with opportunities for international career growth and development.

What to watch

•BP faces significant scrutiny and regulatory challenges due to its environmental impact and history of oil spills.
•The transition from fossil fuels to renewable energy sources presents financial and operational risks.
•The energy sector's volatility can affect job stability and project funding at BP.

Why BP

•BP's commitment to a net-zero future differentiates it from other traditional oil and gas companies.
•The company's diverse role offerings demonstrate its focus on both traditional and innovative energy solutions.
•BP's global operations allow for unique cross-cultural work experiences and projects.

Aplyr’s read is generated by AI from public sources. Was it useful?