About the role
Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help all businesses ‘go beyond’.
The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.
Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
About the role
We are looking for a highly strategic and execution-focused Senior Manager, Sales Operations to act as both a leader and a hands-on operator. This role will drive sales performance, operational rigor, and execution alignment across the sales organization.
You will own the operational heartbeat of Sales, leading forecasting rigour, pipeline inspection cadences, performance reviews, and sales process governance. You will also directly produce analysis, narratives, and insight packs that enable the CRO and leadership team to make fast, informed decisions.
This role is ideal for someone who can move fluidly between high-level strategic leadership and detailed execution, and who brings structure, accountability, and clarity to a scaling sales function.
Who you'll be working with and reporting to
You'll report to the Director of Revenue Operations, and work closely with teams in sales, managing a team of 4 people, within sales operations team and the ticketing sales ops team. This role ensures the sales team operates with clarity, focus, and discipline - transforming goals into execution and insights into action. You will be a force multiplier for the Head of RevOps and CRO and a key driver of predictable, scalable growth
What you'll be doing
As a Senior Sales Operations Manager, you will:
Sales Performance Leadership
- Own the core sales operating rhythm: forecasting, pipeline reviews, deal inspection sessions, and weekly/monthly performance checkpoints.
- Diagnose funnel performance, identify bottlenecks, and recommend actions to improve velocity, conversion, and predictability.
- Ensure sales leaders have a clear line of sight into trends, risks, and actions required.
Business Insights and Review Frameworks
- Own monthly and quarterly business reviews (MBRs/QBRs)—including insight synthesis, narrative building, and executive presentation materials.
- Partner with analytics and systems teams to translate data into operational intelligence—not raw reporting.
- Provide proactive insights to guide strategic priorities and performance improvement.
Sales Process Governance & Design
- Own the end-to-end Sales Process (Lead to Opportunity to Close) definition and documentation.
- Define and refine rules of engagement, and operational expectations with clear accountability.
- Own territory management and book of business roll-outs and maintain sales structure.
- Monitor and enforce process adherence to ensure consistency, scale, and operational maturity.
Sales Technology, Data & System Governance
- Act as the primary business owner for sales functionality within the CRM.
- Evaluate and recommend new sales technology solutions based on business need and ROI.
- Support the monthly/quarterly commission calculation process by ensuring sales credit and compensation data is accurate in the CRM for handoff to Finance/Comp tools.
Team Leadership & Hands-On Execution
- Lead and c
Aplyr's read
Pleo revolutionizes business expense management with innovative financial technology, attracting tech-savvy professionals eager to streamline financial processes in dynamic environments.
What's promising
- •Pleo offers a cutting-edge platform for expense management, appealing to tech enthusiasts.
- •The company is expanding rapidly, hiring across engineering, product, and operations roles.
- •Pleo's focus on innovation includes roles like Staff Engineer in GenAI Core.
What to watch
- •Pleo operates in a competitive fintech market with numerous similar solutions.
- •The company's rapid growth may lead to scaling challenges internally.
- •Limited public information about Pleo's financial stability and long-term profitability.
Why Pleo
- •Pleo's smart company cards simplify expense tracking, offering a unique edge.
- •The platform integrates seamlessly with accounting systems, enhancing user experience.
- •Pleo's emphasis on design systems and GenAI indicates a forward-thinking approach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Pleo
Pleo is a financial technology company that provides smart company cards and expense management solutions for businesses. Their platform simplifies expense tracking and management, allowing companies to gain better control over their spending and streamline financial processes.
