Senior Network Engineer

Job Posting End Date

04-25-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we’re more than just an energy company!

We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

The Senior Network Engineer is responsible for the operational support, stability, and lifecycle management of enterprise network services, with a primary focus on F5 load balancers, Infoblox DDI (DNS, DHCP, IPAM), and Firewall platforms. This role serves as a senior escalation point for complex incidents, supports on‑call operations, and partners closely with application, security, and infrastructure teams to ensure reliable, secure, and scalable network services.

Location: Prefer candidate to live within 50 miles of Columbus, OH

What You'll Do:

Operational Support & Incident Response:

• Provide senior‑level operational support for F5, Infoblox, and enterprise firewall platforms

• Serve as an escalation point for complex incidents, performance issues, and service outages

• Participate in a 24x7 rotating on‑call schedule, responding to priority incidents and outages

• Lead troubleshooting efforts across DNS, load balancing, and firewall services to restore service quickly and safely

• Perform root cause analysis and contribute to incident reviews and corrective actions

F5 Load Balancing & Traffic Management:

• Administer and support F5 BIG‑IP platforms, including LTM and DNS/GTM as applicable

• Manage virtual servers, pools, nodes, iRules (as required), SSL profiles, and traffic policies

• Perform software upgrades, patching, certificate management, and capacity planning

• Support application onboarding, migrations, and changes involving F5 services

Infoblox DDI (DNS, DHCP, IPAM):

• Operate and support Infoblox NIOS platforms and Grid architecture

• Manage DNS zones and records, DHCP scopes, reservations, and IPAM data

• Troubleshoot DNS resolution, DHCP lease, and IP address management issues

• Support lifecycle activities including Grid upgrades, optimization, and monitoring

• Ensure DNS and IPAM data accuracy and integration with enterprise processes

Firewall Operations:

• Support enterprise firewall environments, including rule changes, NAT, and security policy updates

• Participate in firewall lifecycle activities, migrations, and platform upgrades

• Troubleshoot network connectivity and security‑related issues across firewall zones

• Partner with security teams to ensure policies align with security standards and operational requirements

Change, Lifecycle & Documentation:

• Execute changes following established change management and ITSM processes

• Support hardware and software lifecycle initiatives across F5, Infoblox, and firewall platforms

• Develop and maintain operational documentation, standards, and procedures

• Assist with defining monitoring requirements, alerts, and operational health checks

Collaboration & Mentorship:

• Work closely with application, server, security, and operations teams

• Provide mentoring and technical guidance to junior or mid‑level engineers

• Contribute to continuous improvement of operational processes and support models

• Ensure high availability and performance of application traffic flows

Additional Required Experience:

• 7+ years of experience in enterprise network engineering or network operations

• Strong hands‑on experience supporting:

  • F5 BIG‑IP (LTM required; DNS/GTM a plus)

  • Infoblox DDI (DNS, DHCP, IPAM)

  • Enterprise firewall platforms (Cisco, Fortinet, Palo Alto, or similar)

• Solid understanding of networking fundamentals:

  • TCP/IP, DNS, DHCP, routing, switching, and network security principles

• Proven experience supporting production environments and participating in on‑call rotations

• Strong troubleshooting and analytical skills across layered network services

• Experience working within ITIL or ITSM frameworks (Incident, Change, Problem Management)

Preferred Experience:

• Experience in large, complex enterprise environments

• Familiarity with network monitoring and observability tools

• Experience supporting application delivery and security teams

• Relevant certifications (F5, Infoblox, Cisco, Fortinet, or equivalent)

Work Expectations:

• Participation in a rotating on‑call schedule

• Support for after‑hours maintenance and emergency changes as needed

• Ability to work independently while collaborating effectively across teams

Licenses/Certifications: Cisco CCNA/CCNP

What We're Looking For:

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You'll Get:

$98,993.00 - $128,688.00

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.