At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Quality Assurance (QA) Assoc Credit Services Rep ensures the accuracy and completeness of discrepancy investigations and corrections across Pre‑Invoice (RADAR) and Post‑Invoice (FSCM) workflows supporting US Business Units. The role safeguards revenue, DSO, customer satisfaction, and compliance by validating pricing, billing, product, delivery, and PO data prior to and after invoicing

Responsibilities may include the following and other duties may be assigned:

• Pre invoice review (RADAR): Investigate and resolve pre-invoice pricing, PO, and contract discrepancies
• Post invoice review FSCM: Review and correct post-invoice billing errors in (pricing, payer, delivery issues).
• Partner with internal teams (Contracts, Order Management, Master Data, Logistics) to resolve discrepancies.
• Prevent revenue leakage by identifying root causes of billing and contract errors.
• Support dispute resolution efforts to reduce DSO and improve collections efficiency

Required Knowledge and Experience:

• 2–4 years of experience in O2C, Billing, Credit & Collections, Dispute Management, or QA
• Strong understanding of pricing, contracts, POs, and customer master data
• Analytical mindset + attention to detail
• English B2+ (comfortable interacting with US teams)
• Excel proficiency: experience with RADAR, FSCM, or ERP systems is a plus

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here