Sr. Client Partner

Wongdoody is hiring a Sr. Client Partner with expertise leading integrated campaigns and digital transformation initiatives for leading brands. This role sits at the intersection of strategy, creativity, and emerging technology – including Ai- powered solutions – helping clients unlock new value through modern marketing, experience and operational innovation.  

As Sr. Client Partner you'll have the opportunity to manage the integrated day-to-day efforts with key client relationships and accounts. You'll write scopes of work, manage projects / timelines and collaborate with creative and other teams, while managing a variety of projects.  You'll lead the charge on a variety of initiatives including traditional advertising, XD/digital experience and AI-driven transformation efforts – working with an integrated team across the US and globally. 

WongDoody clients look to their Client Partnership team to be a strategic voice to lead large projects that impact their business. And WongDoody trusts you to keep an eye for growth opportunities across their portfolio. 

WHAT YOU'LL DO 

• Serve as key day-to-day strategic partner to your external clients and intercompany team 

• Champion new ideas, concepts and solutions to our clients and cross functional teams 

• Collaborate with cross functional teams in support of marketing/advertising solutions and client needs 

• Ensure client expectations and deliverables are met accurately, on time, and on budget 

• Manage matrixed teams; provide guidance, clear direction and thought leadership on a day-to-day basis 

• Manage development and execution of omni-channel marketing 

• Establish, improve and maintain processes and documents to aid in the organization and accuracy of how the projects work 

• Establish and evolve process that incorporate AI to improve speed, quality and scalabilty of work 

WHAT YOU'RE LIKE  

• Finely tuned communication and relationship-building skills 

• Strong, engaging, and trusting partner to stakeholders at all levels 

• Comfortable as either a player or a coach, depending on the day 

• Innately curious with excellent problem-solving skills to match 

• Positive outlook and respectful approach navigating complex situations 

• Naturally curious about emerging technologies, with pov on how Ai is reshaping marketing and customer experience 

• Comfortable operating in ambiguity and guiding clients through change and transformation 

• Able to infuse a bit of fun into everything you do 

WHAT YOU'VE GOT 

• 8+ years of experience client leadership in advertising agency or marketing consultancy 

• Confident, engaging, and persuasive presentation style 

• Track record of expanding relationships and scope through organic growth 

• Trained eye to evaluate creative work from both a strategic and executional perspective 

• Experience managing CX engagements (strategy + UX/UI design) with multiple project tracks and teams a plus!