Senior Product Designer

Your Impact

Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off – when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities.

Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story. By leveraging AI and Machine Learning towards data, we can support new strategies for how officers get paperwork done accurately while increasing their safety and ability to serve their community more effectively.

We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks. 

We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

What You’ll Do

Location: This role is based out of our Ho Chi Minh City Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Design Manager
Direct Reports: none

• Own Key Product Areas: Take ownership of specific Standards features. Design and deliver user-centric solutions that align with product goals and enhance the overall user experience.
• Contribute to Product Strategy: Work closely with Product Management to influence product direction and prioritize investments.
• Execute End-to-End Design Process: Lead the design process for these product areas—from research and discovery through prototyping, testing, and final implementation—ensuring high-quality outcomes.
• Conduct User Research: Collaborate with Product Managers to plan and execute user research to uncover insights and inform design decisions. Leverage user research and data to inform design decisions and iterate on solutions based on feedback.
• Leverage AI Thoughtfully: Design experiences that responsibly integrate AI by clearly communicating when and how AI is being used, ensuring transparency, trust, and usability.
• Collaborate Across Teams: Work with US-based and local PMs, engineers, and designers, navigating time zone differences with flexibility and clear communication.
• Design for Multi-Modal Experiences: Focus on creating seamless, user-friendly solutions across mobile and desktop platforms that address diverse user needs.
• Simplify Complexity: Turn complex workflows into intuitive, scalable designs that are easy to understand and use.