Director, Account Management, Travel

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management, Travel

Overview

We are seeking a Director, Account Management – Travel Vertical to lead strategic relationships with some of the world’s most prominent travel companies. This role is responsible for driving revenue growth, expanding partnerships, and positioning our payments, security, and data solutions as critical enablers of client success.

This is a senior, customer facing role requiring direct engagement with C-level executives, ownership of complex account strategies, and close collaboration across internal teams. The position involves travel and offers the opportunity to build long term partnerships with marquee players across the travel ecosystem.

Role

• Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value.
• Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach.
• Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions.
• Lead annual planning and QBRs, aligning client priorities with commercial outcomes.
• Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions.

All About You

• Proven experience in payments account management or consultative sales, ideally within or adjacent to travel.
• Track record managing large, complex, executive‑level client relationships.
• Strong commercial and analytical acumen – comfortable owning account strategy and economics.
• Executive presence with the ability to influence, advise, and challenge senior stakeholders.
• Collaborative, self‑directed, and effective in a matrixed environment.
• Willing to travel as needed to support client engagement.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $158,000 - $253,000 USD

Arlington, Virginia: $158,000 - $253,000 USD

Boston, Massachusetts: $158,000 - $253,000 USD

Remote - Florida: $137,000 - $220,000 USD

Washington, District of Columbia: $158,000 - $253,000 USD

Job Posting Window

Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.