Project Manager (Business and Commercial Operations)

Working at Abbott

The Opportunity

We are seeking an experienced business‑focused Project Manager to lead complex Business service operations and commercial cross‑functional business initiatives within our Toxicology business unit, located in Kansas City, MO. This role is critical to driving projects from ideation through commercial execution, ensuring timelines, scope, budget, and compliance requirements are met.

The ideal candidate is an individual contributor with a business operations or business generalist background who supports cross‑functional project work. They are comfortable navigating ambiguity, partnering with stakeholders, and contributing to medium to large‑scale initiatives. This role works closely with teams across Operations, Quality, Regulatory, Software Development, Finance, and Product to coordinate activities and ensure progress against project goals.

What You’ll Work On

• Lead and manage medium to large, cross‑functional projects from initiation through completion, ensuring delivery on time, within scope, budget, quality, and compliance standards

• Own integrated project plans, including schedule, scope, risk, resources, dependencies, and financials

• Develop and maintain key project artifacts including project charters, communication plans, risk and issue logs, status reports, and executive‑level dashboards

• Serve as the primary point of contact for senior leaders and key stakeholders, providing clear, concise updates and proactively escalating risks, decisions, or changes

• Partner closely with SMEs across Operations, Quality, Regulatory, Product, Software Development, Finance, Clinic Solutions, and HR to gather requirements, align deliverables, and drive execution

• Drive alignment and decision‑making across functions to resolve priority, scope, and resource conflicts

• Anticipate and manage project risks, proactively addressing resource constraints, scope changes, and timeline impacts

• Prepare teams for business reviews, governance meetings, and system or software approvals, ensuring readiness and documentation integrity

• Mentor and support other project leads by sharing best practices and strengthening project management discipline across the organization

Required Qualifications

• 5+ years of experience in project management, with a proven track record of leading cross‑functional initiatives in SaaS, clinical operations, and Workplace regulated testing or similarly regulated industries.

• Demonstrated experience managing complex dependencies, multiple stakeholders, and competing priorities

• Strong executive‑level communication and stakeholder management skills

• Proven ability to deliver projects end‑to‑end, not just coordinate tasks

Preferred Qualifications

• Bachelor’s degree in business, Life Sciences, or related field

• PMP certification or actively pursuing certification

• Experience working cross functional within quality, regulatory, or compliance‑driven environments

• Proficiency with project management tools such as Smartsheet, MS Project, or equivalent

• Familiarity with Agile, Waterfall, or Hybrid Methodologies

Core Competencies

• Strategic thinker with strong execution discipline

• Comfortable leading without authority in matrixed environments

• Decisive, calm, and solutions‑oriented under pressure

• Strong risk identification and mitigation skills

• Financial and resource management acumen

• Ability to translate complex information into actionable insights