Enrollment Specialist I

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

Assist with the eligibility, intake, and enrollment process of new patients, clients, and participants, and thoroughly discuss the patient’s rights before enrollment into Medicare, Medi-Cal, Covered CA, or other state or local funded programs. Responsible for ensuring the provision of accurate and appropriate screenings/intake of prospective clients, providing information and referrals for P/P/Cs and their families, and identifying new referral sources for all of AltaMed’s programs. Will need to have a full understanding of the various programs offered in the AltaMed service area, including medical, dental, senior, and care management programs/services. Will act as a bridge between clients and community-based public entities to ensure client needs are met. The Specialist must work as part of a team, concentrating on the delivery of high-quality services to all of our customers.

Minimum Requirements

• High School Diploma or GED Certificate

• Minimum of 1 year of experience in Telesales, patient navigator, intake/enrollment, or customer service experience in the

• Experience in the Healthcare industry is required.

• Bilingual Spanish/English required.

Compensation

$25.00 - $29.32 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days 
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.