About the role
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
- Deliver warm, friendly and professional service throughout every guest's dining experience.
- Confidently explain menus, daily specials and beverage recommendations.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to the highest standards.
- Build rapport with guests and create memorable experiences through genuine hospitality.
- Work collaboratively with the kitchen, bar and restaurant teams to ensure smooth service.
- Maintain excellent product knowledge, including food allergens and dietary requirements.
- Prepare and maintain restaurant areas to our brand standards.
- Process bills and payments accurately.
- Uphold high standards of cleanliness, presentation and food safety.
- Previous experience in a restaurant, hotel or hospitality environment is preferred.
- A genuine passion for delivering exceptional guest service.
- A positive, can-do attitude with excellent communication skills.
- Ability to remain calm and organised during busy service periods.
- Strong attention to detail and a proactive approach.
- A team player who enjoys working in a collaborative environment.
- Flexibility to work a variety of shifts, including evenings, weekends and public holidays.
- Eligibility to work in the UK.
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London
Skills & Tags
Aplyr's read
Lore Group is a hospitality company known for its unique hotels and venues, attracting individuals passionate about delivering exceptional guest experiences.
What's promising
- •Lore Group offers diverse roles across hospitality, from security to management.
- •The company focuses on unique guest experiences, appealing to creative hospitality professionals.
- •Opportunities for internships in Amsterdam provide valuable industry experience.
What to watch
- •Hospitality roles may involve irregular hours, impacting work-life balance.
- •Limited public information about career progression within Lore Group.
- •High guest expectations may lead to a demanding work environment.
Why Lore Group
- •Lore Group operates a collection of distinct hotels and venues.
- •The company emphasizes creativity in delivering guest experiences.
- •Internship opportunities in Amsterdam offer exposure to European hospitality standards.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Lore Group
Lore Group is a hospitality company that operates a collection of unique hotels and venues, focusing on delivering exceptional guest experiences.
