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Verified active · 17h ago

Data Analyst, Delivery Operations

GopuffGopuff·E-commerce / Delivery Services

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~6 min

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Posted

87 days

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About the role

We're looking for a Data Analyst to join our Delivery Operations team with a focus on three high-impact domains: delivery quality, dispatch optimization, and fee strategy.

Dispatch is the engine behind our delivery speed and cost efficiency — it determines how orders are batched, routed, and fulfilled, and it directly drives one of our most important financial metrics: Delivery Cost Per Order (DCPO). Delivery quality is about reducing the defects — cancellations, did-not-receives, and other failure modes — that cost us money and erode the customer experience. Fee strategy is about maximizing incremental revenue from our growing fee framework while protecting the customer experience and long-term order volume.

This is not a passive analytics role. You'll own these domains end-to-end: building the reporting infrastructure, running experiments, identifying inefficiencies, and partnering cross-functionally to implement solutions. You'll have real ownership over work that has a direct and measurable impact on Gopuff's bottom line.

This is a hybrid position, reporting to the Philadelphia, PA or Miami, FL office location Tuesday, Wednesday, and Thursday during business hours.

Skills & Tags

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Aplyr's read

Gopuff is reshaping convenience shopping with rapid delivery services, attracting employees interested in logistics, retail, and tech-driven solutions.

Synthesized from recent postings & public sources

What's promising

  • Gopuff's rapid delivery model sets it apart in the competitive e-commerce landscape.
  • The company offers diverse roles, from tech to retail, supporting varied career paths.
  • Gopuff's focus on convenience aligns with growing consumer demand for quick service.

What to watch

  • Operational challenges exist due to the need for fast delivery times.
  • High turnover in retail roles may indicate job dissatisfaction.
  • Gopuff faces intense competition from established delivery giants like Amazon.

Why Gopuff

  • Gopuff owns and operates its micro-fulfillment centers, unlike many competitors.
  • The company offers a wide range of products, including niche items like smoke shop products.
  • Gopuff's integration of tech in logistics optimizes delivery efficiency.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Gopuff

Gopuff is an on-demand delivery service that provides a wide range of products, including snacks, groceries, and household essentials, directly to consumers' doors in minutes. The company aims to revolutionize convenience shopping by offering a fast and reliable delivery experience, impacting how people access everyday items.

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