Reservation Clerk

Location Overview
Join our team in Amanfayun.  Hidden away in a picturesque valley, Amanfayun is surrounded by tea fields, natural woodland and a pilgrimage circuit of seven ancient Buddhist temples. Just six kilometres from tranquil West Lake, a Unesco World Heritage Site, Amanfayun is a place apart where stone pathways lead to shaded courtyards and 46 peaceful abodes, some over a century old.  

Supervise the Reservations team, ensuring excellent customer loyalty and conversion through effective staff training and reservation management. Oversee communications and pre-arrival engagement, acting as a point of contact for guests and supporting the Reservations Manager and Assistant Reservations Manager in daily operational duties.