Digital Key Account Manager / Nutrition

     

JOB DESCRIPTION:

Digital Key Account Manager (Brick & Click) / Nutritional Division

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Mexico City  location in the Nutritional Division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.

The Digital Key Account Manager (Brick & Click) will be responsible for developing and executing the commercial and digital strategy for brick & click accounts (Walmart, Sam’s Club, Costco, and Farmacias del Ahorro), maximizing sales, visibility, and profitability.

This role combines strong commercial management (sell-in / sell-out), client negotiation, and a basic understanding of retail media and digital shelf to ensure sustainable eCommerce growth.

What You’ll Do:

1. Account Commercial Management

- Develop and execute customer-specific commercial plans.

- Lead negotiations on commercial terms, promotions, and visibility.

- Manage sales performance, inventory levels, and forecasting.

2. eCommerce Development in Brick & Click Accounts

- Ensure proper catalog setup, product availability, and content quality.

- Coordinate execution of digital campaigns within retailer platforms.

- Identify growth opportunities within online channels.

3. Retail Media & Visibility

- Manage basic retail media investments (e.g., Walmart Connect).

- Optimize visibility across search and on-site placements.

- Understand and track key metrics such as ROAS, CTR, and conversion rate.

4. Performance Analysis

- Monitor KPIs: sales, fill rate, inventory, ROAS.

- Generate insights and action plans to improve performance.

5. Cross-functional Collaboration

- Align with marketing, trade, and eCommerce teams.

- Coordinate campaign execution and product launches.

Requirements

- Bachelor’s degree in business, Marketing, or related field.

- 4+ years of experience in sales or KAM roles (ideally modern retail or ecommerce).

- Preferred experience managing Walmart, club stores, or pharmacy channels.

- Basic knowledge of eCommerce and retail media.

- Strong commercial and negotiation skills.

- Proficiency in Excel and data analysis.

Core Competencies:

- Results-oriented

- Analytical thinking

- Execution-driven

- Commercial influence

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

ANI International Nutrition

        

LOCATION:

Mexico > Mexico City : Tlalpan

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable