About the role

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint’s success.

As a Account Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.

Interview Process:

Meet your Guidepoint Recruiter!
- Initial Candidate Screen
Meet the Guidepoint Teams!
- Hiring Manager Interview
Mock Assessment (Role dependent)
- Complete a simulated client request and gain more insight into the role
Mock Interview
- Discuss your assessment with the Guidepoint teams
Interview Process Outcome

Who We Are:

Team-oriented and collaborative
Hard-working professionals who strive for excellence
Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own:

Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
Mentor the Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client’s project
Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
Work with other Project Managers in the team to provide industry guidance for projects
Each PM contributes to the company goals and has their own target that impacts the team targets

Experience You Will Bring:

Bachelor’s or Master’s degree
2 - 4 years of client-facing or account management experience
Experience working in fast paced environments

Skills You Will Bring:&nb

Skills & Tags

go ai data product design

Aplyr's read

Guidepoint is a consulting firm that connects clients with industry experts for tailored insights, attracting professionals in research, client service, and technical roles.
Synthesized from recent postings & public sources

What's promising

•Guidepoint offers diverse roles across research, client service, and technical fields, appealing to a wide range of professionals.
•The company provides opportunities to work with industry experts, enhancing professional growth and knowledge.
•Guidepoint's global presence allows employees to engage with international markets and clients.

What to watch

•High-pressure environment due to client-driven deadlines and expectations.
•Limited public information about career progression and internal mobility within the company.
•Potential for long hours in client service and research roles, impacting work-life balance.

Why Guidepoint

•Guidepoint specializes in connecting clients with niche industry experts for customized insights.
•The firm has a strong focus on research and data-driven decision-making.
•Guidepoint's network of experts spans various industries, offering diverse perspectives and solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?