Patient Marketing Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Various outside weather conditions

Job Description

Supports the delivery of recruitment objectives by engaging & attracting patients for clinical trials through all forms of outreach, across Medical Partnerships & Community Outreach activities. Cultivates relationships within the local community, including GP and hospital networks.

This is a field-based position that will require frequent travel (50-75%) across Glasgow,as well as one day per week at the site.

Day to day responsibilities:

• Supports the delivery of recruitment objectives, business growth and randomization targets by taking responsibility for the recruitment, engagement and retention of patients at the sites. 

• Utilizing social media platforms in order to engage diverse communities with a view to participate in clinical research. 

• Raise awareness in the local community  for participation in clinical trials 

• Builds a strong network with non-medical partners (Patients advocacy groups, sport groups, social clubs, schools, retirement communities etc to strengthen the awareness of clinical trials.

• Locates, schedules and attends various community wide events that allows faceto-face interaction to obtain opt-in database leads.

• Cultivates and maintain relationships within the community to promote participation in clinical trials.

• Maintains knowledge of current enrolling studies, timelines for the studies and protocol requirements.

• Ensures an increase to the database and actively contributes to initiatives and strategies to enroll potential participants onto the database.

• Distributes flyers, posters and other advertising material as appropriate to increase awareness of clinical trials.

• Ensures technology is utilized to fullest extent in recruitment strategies to secure on-time Enrollment.

• Involved in project management from a continuous improvement perspective

Education and Experience: 

• Driving License is essential as this is a field-based position

• Ability to work in a consultative, partnership-based model rather than a purely sales-driven approach

• Demonstrated ability to build and maintain long-term, trust-based relationships

• Experience working toward quantitative targets (KPIs, performance goals), budget management and reporting field activities

• Ability to analyze site potential and effectively plan and execute field activities

• Ability to collaborate with primary & secondary care professionals

• Healthcare knowledge is highly desirable

• Field-based experience within the healthcare environment is beneficial

• Ability to collaborate with medical specialists and healthcare professionals

Knowledge, Skills and Abilities:

• Good planning, organization and time-management skills with ability to effectively prioritize workload

• Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization 

• Good written and verbal communication skills

• Presentation skills

• Ability to multi-task

• Proactive and detail-oriented

• Ability to work independently as well as in a collaborative team environment

• Strong business acumen and positive attitude

• High degree of accuracy, concentration and proofing skills

Management Role:

No management responsibility

Working Conditions and Environment: 

• Work is performed in an office environment with exposure to electrical office equipment. 

• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

• Frequently stationary for 6-8 hours per day. 

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. 

• Frequent mobility required. 

• Occasional crouching, stooping, bending and twisting of upper body and neck. 

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. 

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. 

• Accelerated Enrollment Solutions is a business unit of Pharmaceutical Product Development, LLC, a Delaware limited liability company (“PPD”), 

• collectively made up of Acurian, Inc. and Synexus, each a subsidiary of PPD. 

• Frequently interacts with others to obtain or relate information to diverse groups. 

• Works independently with little guidance or reliance on oral or written instructions and plans work 

• schedules to meet goals. Requires multiple periods of intense concentration. 

• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.