Product Designer, Consumer Ads Experience

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, policy, and design to bring OpenAI’s technology to the world. We serve a diverse, global audience of people who rely on ChatGPT in their everyday lives and work.

As ChatGPT grows, we’re exploring advertising as one way to support long-term sustainability—while holding an extremely high bar for user trust, transparency, and safety. Advertising at OpenAI is built to serve the mission first, not to maximize engagement or revenue at the expense of user experience.

The Consumer Ads team shapes how advertising lives within the ChatGPT experience for millions of users. The work focuses on designing ad formats and interactions that are seamlessly woven into the product—deeply contextual, highly relevant, and genuinely useful. The ambition is for ads to feel additive rather than intrusive, helping users discover meaningful products and services while preserving trust, clarity, and coherence.

About the Role

Our ads approach is grounded in a few core principles:

• Mission alignment: Advertising must support OpenAI’s mission and long-term benefit to users.

• Answer independence: Ads never influence the answers ChatGPT provides. Helpful, accurate responses always come first.

• Conversation privacy: User conversations are private. We do not sell user data or share conversations with advertisers.

• Long-term value: We prioritize trust and experience over time spent or short-term optimization.

• Choice and control: Users have clear controls over personalization and can always choose an ad-free experience.

Design plays a critical role in upholding these principles. We’re hiring a product designer to help define what responsible, transparent, and user-first advertising looks like in an AI-native product and setting a new standard for the industry.

In this role, you will:

• Define the vision for what an AI-native advertising experience should be for millions of users.

• Design advertising formats and interactions that feel additive to the core ChatGPT experience—relevant, contextual, and thoughtfully integrated.

• Build a new set of advertising products from the ground up in a fast-moving, zero-to-one environment.

• Partner with product, engineering, research, and policy teams to define new ads surfaces, systems, and workflows from the ground up.

• Design user-facing controls for ad personalization, data usage, and opt-out flows, as well as intuitive interfaces for advertisers to manage campaigns responsibly.

• Navigate complex tradeoffs between business needs, user trust, and long-term platform health.

• Create thoughtful artifacts that help align cross-functional teams and guide execution across both consumer and console experiences.

• Contribute to a design culture that values clarity, restraint, and responsibility as much as craft.

Why you’ll love this role

• A rare opportunity to design advertising from first principles in a brand-new medium.

• Direct impact on how millions of people experience trust, privacy, and control in AI products.

• The chance to shape an ads system that prioritizes long-term value over short-term metrics.

• A deeply collaborative, mission-driven environment that takes design seriously.

Preferred qualifications

• 5+ years of experience designing digital products; more senior candidates welcome.

• Experience with consumer products, ads and monetization is a strong plus.

• Familiarity with design systems and complex interaction patterns.

• Experience