About the role

Aplyr's Quick Take

This is an internship focused on process improvement and change management within PwC's internal operations. You'll analyze current processes, identify issues, gather data, and help create user support materials. It's primarily an individual contributor role with a strong emphasis on learning and collaboration.

Good fit

Ideal candidates are motivated students or recent graduates interested in operations or change management, with strong communication skills and a willingness to learn. A background in business or related fields would be beneficial.

Worth noting

The internship spans six months and offers a chance to work with various internal departments, which could provide valuable networking opportunities. However, the role may involve a lot of desk analysis and data gathering, which might not appeal to everyone.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Intern/Trainee

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

The Operations and Change Management (OCM) team supports all Firmwide Corporate Service departments to improve the quality of the service by streamlining and automating connected processes as well as supporting the implementation of best in class business applications such as Workday, G Suite, Salesforce, etc. The OCM team operationalizes the data strategy for the Information Solutions Board.

We are looking for candidates who are available from Jun - Dec 26.

In this role you will:

Understand the business needs by assisting to analyse current processes, and supporting to identify pain points and improvement opportunities
Conduct desk analysis and gather data points to support in the decision process
Learn on different techniques to gather user feedbacks to adapt and adjust on proposed solutions
Learn to liaise and manage stakeholders from various departments and functional teams
Assist to create support materials (E.g. user guide/ standard operating procedures)

Eligibility:

Keen to develop themselves in the profession of process improvement and change management
Excellent communication skills, including writing skills, and a team player
Highly motivated, enthusiastic, confident and eager to learn
Highly organised with effective time management
Able to work independently and get things done within the deadline

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Aplyr's read

PwC is a global leader in professional services, attracting diverse talent for its expansive audit, tax, and consulting offerings.
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