Who You Are

Do you love digging into complex backend automations, with an eye to long term operational excellence? If that sounds like you, look no further! Justworks is seeking a Marketing Operations Strategist to drive revenue growth through go-to-market efficiency. You are someone who loves to get their hands dirty, digging into problems and finding creative solutions. You know your way around at least one marketing automation tool, maybe even a few. You are comfortable going heads down to troubleshoot bugs, as well as working cross-functionally to drive forward team and company strategies.

As a Marketing Operations Strategist reporting to the Senior Manager, Marketing Operations, you’ll work closely with partners across the marketing organization to develop workflows and technology that enable us to move faster and market smarter, while maintaining operational excellence. 

Your Success Profile

What You Will Work On

• Troubleshoot operational issues as they surface; propose changes to systems and processes to fix root causes 
• Meet regularly with Growth Marketing and Sales Operations to monitor and optimize lead quality through the funnel
• Partner with counterparts across Demand Generation, Sales, and Sales Operations to accelerate speed-to-lead and optimize lead prioritization
• Make strategic improvements in form strategy, lead capture, and lead routing
• Create and maintain documentation of key marketing operations processes

How You Will Do Your Work

As a Marketing Operations Strategist, how results are achieved is paramount for your success and, ultimately, for our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

• Business insight - applying knowledge of Justworks and the marketplace to advance the organization’s goals
• Functional expertise - subject matter expertise of specific functions, including knowledge of principles, practices, and marketing operations as a domain
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Builds networks - effectively building formal and informal relationship networks inside and outside the organization

All Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you