About the role

Aplyr's Quick Take

This role is for a Senior AI/ML Ops Engineer who will design and manage AI/ML platforms and pipelines, focusing on model deployment and infrastructure optimization. It's an individual contributor position that involves collaboration with various teams to ensure efficient deployment and performance monitoring of AI models.

Good fit

Ideal candidates have several years of experience in AI/ML operations, a strong background in CI/CD practices, and familiarity with tools like Docker and Kubernetes. A collaborative mindset and the ability to handle complex, varied tasks will help you thrive here.

Worth noting

The role emphasizes ownership and variety, suggesting a dynamic work environment. There's a preference for experience with specific tools like AWS Bedrock and Monte Carlo, which could be a niche requirement.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Senior AI/ML Ops Engineers who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform.

You Will:

Designing, Developing and overseeing the strategy and architecture of scalable and reliable AI/ML Ops platforms / pipelines
Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools
Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms
Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable
Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable
Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users
Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow.
Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
Perform other duties as assigned

You Have:

Enterprise SaaS software solutions with high availability and scalability
Solution handling large scale structured and unstructured data from varied data sources
Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
Working with Product engineering team to influence designs with data, AI and analytics use cases in mind
In depth experience in System design, AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
Programming languages like Python and SQL
Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
Solution Cost Optimisations and design to cost
Legally eligible to work in India on an ongoing basis

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Skills & Tags

python go aws gcp azure kubernetes docker ai

Aplyr's read

Smartsheet empowers diverse teams through its real-time collaborative work management platform, attracting professionals focused on enhancing productivity and innovation across industries.
Synthesized from recent postings & public sources

What's promising

•Smartsheet's platform is known for its flexibility and user-friendly interface, boosting team productivity.
•The company is expanding globally, hiring roles in Europe, India, and the Americas.
•Smartsheet integrates automation, a key feature for modernizing workflows and increasing efficiency.

What to watch

•Smartsheet faces intense competition from other established collaborative tools like Asana and Trello.
•The company's success depends heavily on continuous innovation to stay relevant in a fast-evolving market.
•Limited public information about Smartsheet's long-term financial sustainability and growth projections.

Why Smartsheet

•Smartsheet offers a real-time platform that combines project management with automation capabilities.
•The company supports a wide range of remote and hybrid work roles, reflecting its flexible work culture.
•Smartsheet's focus on diverse industries allows it to cater to various market needs effectively.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Smartsheet

Smartsheet

smartsheet.com

View company

Smartsheet is a collaborative work management platform that enables teams to plan, track, automate, and report on work in real-time. By providing a flexible and user-friendly interface, Smartsheet enhances productivity and collaboration across various industries.