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Customer TechOps Engineer - GE Aerospace

GE AerospaceGE Aerospace·Conglomerate

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Posted

40 days

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About the role

Job Description Summary

This function supports our aircraft engine and systems product lines and with a 24/7 on shift team in the GE Aerospace Fleet Support Shanghai. In this role, you will develop practical and innovative ways to identify and meet goals and responsible for support of global operations. Also, you will utilize your understanding and experience to solve customer issues and develop proactive solutions to the fleet.

Job Description

Roles and Responsibilities

  • Provide technical assistance in a timely manner to the customers in the operation, inspection, maintenance, and repair of product lines
  • Respond to phone calls and emails from customers to resolve field issues
  • Assist the customer with Aircraft on Ground (AOG) spare part support and issue resolution
  • Lead collaboration with counterparts and partners, make sure flowless turnover and continuous process improvement

Required Qualifications

  • Bachelor’s degree from an accredited university or college with at least 3 of experience in aviation industry is required
  • Must be fluent in Chinese and English
  • Proficient in MS Office applications, such as Excel and PowerPoint
  • Must be highly motivated, self-directed individual with a strong work ethic and proven abilities to manage multiple projects simultaneously
  • Proven ability to establish productive working relationships in a cross-functional team environment
  • Proven written and verbal communication skills

Desired Characteristics

  • Humble: respectful, receptive, agile, eager to learn
  • Transparent: shares critical information, speaks with candor, contributes constructively
  • Focused: quick learner, strategically prioritizes work, committed
  • Leadership ability: strong communicator, decision-maker, collaborative
  • Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information

Relocation Assistance Provided: No

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Aplyr's read

GE Aerospace is a key player in aviation technology, attracting professionals passionate about innovation in aerospace engineering and sustainable aviation solutions.

Synthesized from recent postings & public sources

What's promising

  • Strong focus on innovation in aviation technology and sustainability.
  • Diverse career opportunities across engineering, management, and technical roles.
  • Solid reputation in the aerospace industry with a long history.

What to watch

  • Complex organizational structure may slow decision-making processes.
  • Potential for job instability due to market fluctuations in aerospace.
  • High-pressure environment with demanding project timelines.

Why GE Aerospace

  • Pioneering efforts in non-CO2 aviation technologies.
  • Extensive global network providing diverse cultural and professional exposure.
  • Commitment to cutting-edge research in deep learning for aerospace applications.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About GE Aerospace

GE$342.26+2.08%

General Electric (GE) is a multinational conglomerate that operates in various sectors including aviation, healthcare, power, renewable energy, and digital industry.

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