Population Health Medicaid Coordinator

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

• The Population Health Medicaid Coordinator is responsible for supporting the organization's population health initiatives by coordinating care for Medicaid patients. This role focuses on improving health outcomes, closing care gaps, supporting preventive services, and assisting patients in navigating the health care system. The coordinator works closely with providers, clinical staff, and the Population Health Program Coordinator to track quality measures and ensure compliance with Medicaid program requirements.

 
Essential Job Responsibilities

• Identify and manage Medicaid patients who require preventive services, chronic disease management, or follow-up care.
• Conduct patient outreach via phone, MyChart, or mail to schedule appointments and encourage compliance with care plans.
• Assist patients with care coordination, including referrals, follow-up appointments, and community resources.
• Monitor and track quality metrics and care gaps for Medicaid populations.
• Document all outreach, care coordination, and patient interactions in the electronic health record (EHR).
• Collaborate with providers and clinical staff to improve patient outcomes and reduce preventable hospitalizations or ER visits.
• Provide education to patients on preventive care, screenings, and chronic condition management.
• Assist with reporting population health data to leadership.

Education

•  Nursing degree (LPN or RN) or Bachelor's degree in health administration or health-related field.

 
Experience

• Minimum 3-4 years of experience in health care setting with minimum one year of experience in quality management, preferably in medical clinic practice setting.

Certification/License

• Current LPN license in the State of Missouri or Compact Licensure

Mental/Physical Requirements

•  Combination of office and classroom settings. May occasionally need to lift/carry/move audiovisual equipment weighing up to 50 pounds. Occasional stress related to deadline pressure.
   

Work Environment

•  Primarily office and classroom settings. Occasional patient contact.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.