About the role
Industry leader? Well, how about an industry creator?!
WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
WalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion opportunities through our existing and new product offerings. The CSM completes the post-sales lifecycle for WalkMe’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of WalkMe within each account. The ideal candidate will be as passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will report to the Customer Success Manager in our Tokyo office.
WalkMe では、既存および新製品の提供を通じて顧客の契約更新と拡大の機会を獲得し、維 持し、推進するための経験豊富なカスタマーサクセスマネージャー（CSM）を募集してい ます。CSM は、WalkMe の顧客ポートフォリオの販売後のライフサイクルを完了させ、各 顧客の支持者としてサービスを提供し、各アカウント内での WalkMe の拡大を促進します。 東京オフィスの Customer Success Manager に報告して いただきます。
Aplyr's read
WalkMe is a digital adoption platform that enhances software user experiences, attracting tech-savvy professionals focused on user engagement and productivity improvements.
What's promising
- •WalkMe's platform addresses a growing need for seamless digital adoption.
- •The company offers roles in cutting-edge fields like AI and digital transformation.
- •WalkMe's focus on user experience can lead to improved productivity for clients.
What to watch
- •WalkMe operates in a competitive market with numerous digital adoption solutions.
- •The company's success is heavily reliant on continuous innovation in a fast-paced tech environment.
- •Limited public information about WalkMe's financial health and long-term stability.
Why WalkMe
- •WalkMe's interactive guidance tools differentiate it from traditional software solutions.
- •The platform's ability to provide actionable insights sets it apart in digital adoption.
- •WalkMe's emphasis on simplifying complex software interfaces is a distinctive focus.
Aplyr’s read is generated by AI from public sources. Was it useful?
About WalkMe
WalkMe is a digital adoption platform that helps organizations simplify the user experience of their software applications. By providing interactive guidance and insights, WalkMe enables companies to drive user engagement and improve productivity.
