Senior Product Designer | Growth & Transformation

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Red Ventures Growth & Transformation (RVGT) team is seeking a Creative Manager and critical thinker to join our growing Creative Team. You'll play an instrumental role in developing core consumer-facing products for external partnerships within the Financial Institution space, while also managing a team of product, or content designers. This role calls for a passionate individual who is highly skilled in creative problem solving, user-centered design processes, foundational knowledge in both UX and UI design, comfort in pitching work to senior level stakeholders, a curiosity in all things AI and a thorough understanding of UX research practices.

The right candidate for this role will be highly organized and collaborative, with a passion for solving problems cross-functionally. You’ll wear many hats, incorporating user-centered content, user data and insights along with UX research into the design solutions you craft. But you won’t do it alone — you’ll have a collaborative cross-disciplinary team of product managers and software engineers alongside you, and access to a strong Creative organization in broader Red Ventures.

Curious how Growth and Transformation fits into Red Ventures? Click here. 

What You’ll Do:

• Deliver highly polished visual designs and extend existing design systems
• Drive creative solutions and approach forward autonomously & proactively
• Think systematically to optimize UX/UI patterns for ease of use, and provide actionable mentorship to more junior designers
• Develop subject-matter expertise, understand user problems, business goals, how competitors solve them, and where gaps exist
• Partner with cross-functional peers and leads to oversee an experience from concept to handoff to launch
• Embrace tooling and collaboration to craft and implement high-performing UX copy in (and beyond) your designs
• Collaborate with marketing and product teams to utilize UX research insights and feedback across businesses and through iteration
• Effectively balance user needs and business goals
• Assist and support teammates through collaboration, critique and feedback
• Build prototypes to validate your designs, then iterate and innovate based on data and findings.
• Be autonomous, crave accountability and take responsibility for every detail, every step of the way

What We’re Looking For:

• 4+ years designing consumer-focused tech across various platforms (web, mobile, apps, etc)
• You have a killer portfolio that demonstrates a highly polished visual design sense, a clean command over interaction design, typography and usability, as well as creative strategy
• You’re fluent in Figma, prototyping, and working with design systems
• You’re a strong communicator and collaborator who is inspired to deliver great work and bring a strategy to life
• You have a eagerness to learn, implement and understand new AI technologies in design ops
• You’re comfortable presenting to and receiving feedback from senior stakeholders
• You are always looking to grow your abilities through feedback and collaboration
• You are proactive with strong time-management skills, taking the initiative for what needs to be done rather than waiting for instructions
• You have an understanding of the financial world and its many intricacies
• You look to better understand outputs through extensive user research and data insights
• You enjoy staying flexible and adaptable in a fast-changing environment
• You deftly juggle multiple projects, set stakeholder expectations, working individually and collaboratively across teams
• You can effectively lead workshops and facilitate collaboration across disciplines including senior leadership
• Bring a positive, team-first mindset to your work

Nice to have:

• Interest in (or history with) leading people and teams
• Have animation and branding experience
• Experience with usability testin